CoachApply Master for Jacksonville Public Library

Attention to Detail

Suggested Strategy: The focus of the conversation should be around

how adjusting their awareness of their actions can lead to success for

this individual.

Suggested Questions:

→ Permission-Based Question + The Sword: With your permission, and

so that I don’t make assumptions because that would be unfair to you, I

would like to share some observations with you that may provide an

opportunity for you to grow in your position. (When permission is

granted) It is my perception that you struggle with paying enough

attention to detail, and I share this with you because I want you to be

successful in your position, but I fear that this may be preventing you

from doing that.

→ Opposite Insertion Question: What will you do going forward to focus

on the details so that you may become as successful as possible in your

position?

Suggested Activities:

→ Whiteboard Coaching: On the left side of a whiteboard, write down

how this person thinks their peers would currently describe their

ability to give attention to the details. On the right side, write down

what paying attention to detail would ideally look like. Erase the left

side of the board and write down the actions that they are committed

to taking to reach the description on the left side of the board.

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