CoachApply Master for Jacksonville Public Library

Supplemental Coaching Strategies:

→ Observational Coaching: Ask the individual to observe their peers as

they engage in conversations with others in the office. What were the

differences they observed between conversations where high levels of

interpersonal skill were implemented and conversations where the level

of interpersonal skill wasn’t quite as high? In those interactions with

high levels of interpersonal skill, what strategies or takeaways from their

observations can the individual you are coaching put into practice in

their own interactions?

→ 30-Second Coaching: Take 30 seconds of your day to verbally

acknowledge the efforts made by the individual you are coaching to

improve their interpersonal skills. Be specific in sharing the actions

taken that you had observed and let them know why those actions

are beneficial to the individual as they work toward the goals

discussed earlier.

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