CoachApply Master for Jacksonville Public Library

Team Efficiency

Suggested Strategy: Have this coaching conversation in a group setting,

utilizing a Whiteboard Coaching activity to help gain engagement and

ownership from the team of their own progress.

Suggested Questions:

→ Rating Question: On a scale of one to six, with six representing that

we are a well-oiled machine, and we meet all of our goals and one

representing that we lack all efficiency, where would you honestly rate

our team as it relates to being efficient in our workdays?

→ Third-Party Question: If someone outside of our team were to observe

our efficiency, what do you think they might honestly say?

Suggested Activities:

→ Whiteboard Coaching: On the left side of the board, write down

suggestions from the team about how they think they feel the group

currently fares in efficiency. Have the members of the team pair up and

discuss what they believe the ideal efficiency for the team would look

like. After a few minutes of discussion, have the pairs share their

descriptions and write them on the right side of the board, taking note of

any common themes. Then, erase the left side of the board and have

the team brainstorm together ideas for actions to take as a group to

reach the ideal description on the right side of the board.

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