CoachApply Master for Jacksonville Public Library

Building Trust as Team Members

Suggested Strategy: In a group coaching setting, use Peer-to-Peer

Coaching - team members have opportunities to grow regardless of

personality types, and will ultimately rely on one another in a trusting

manner.

Suggested Questions:

→ Define & Coach: Use this form of questioning to allow employees to

create a mutual understanding of trust and the implications it has for

teamwork. This process allows clarification and setting of expectations.

By creating a shared definition of teamwork, employees will have

increased stake in the success of implementing trust.

→ Risk Question: What risk do we, as a team, assume if we don’t start

trusting each other more?

Suggested Activities:

→ Whiteboard Coaching: This strategy brings individualization as a tool

so they can see and ultimately embrace what needs to change. First,

ask the group how they would currently describe their level of trust

among the team. Write down their responses on the left-hand side of

the board. Second, ask and write down the answers on the right-hand

side how they would ideally like to be regarding trust as a team. Finally,

erase the left-hand side of the board, and replace with steps that need

to be taken to achieve the skills on the right side of the board.

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