→ Brainstorming: Create a list of scenarios with the employee where
they would benefit most from trusting another department. What
actions would the employee need to take in those situations to create
an efficient and collaborative relationship with someone in another
department to complete the task at hand?
Suggested Learning Projects:
→ Peer-to-Peer Coaching: Ask the individual to meet with a new peer
weekly to discuss their strategies for working with other departments.
How does their peers having trust in other departments benefit this
department? The individual you are coaching should email you after
each conversation with their peer with one takeaway that they will put
into practice on their own when learning to trust other departments.
→ Journal-Based Coaching: Assign your coaching target to keep a
running journal in the coming weeks with entries noting times where they
felt uncomfortable in trusting another department. Where was the lack of
trust stemming from? What could the individual do in that situation to
build the trust they have in that department? Discuss their journal entries
at your next coaching session.
Supplemental Coaching Strategies:
→ Non-Verbal Coaching: Leave the employee a hand-written note at
their workstation when you observe actions taken by them to trust other
departments. Be specific in sharing the efforts you had observed and
how their efforts are appreciated by both you and the team.
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