CoachApply Master for Jacksonville Public Library

Supplemental Coaching Strategies:

→ Non-Verbal Coaching: When you observe the teller demonstrating success, leave them a note on their desk letting them know that they

did a good job and why. Make sure that your note is specific!

→ Video-based Coaching: Send them a video during the middle of the week that relates to a positive encounter someone had at a business

establishment. This can be anything you’d like, especially if you believe

it will motivate your employee.

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