Tellers – No Time to Sell
Suggested Strategy: Find the teller’s comfort level with selling – if they
are uncomfortable doing it, that may be the reason for them not doing it.
If they are comfortable, they might not have the knowledge of the
products necessary to sell.
Suggested Questions:
→ Rating Question: On a scale of one to six, with six representing a complete commitment to selling, and one being a strong hesitation
when it comes to selling, where would you rate yourself and why?
→ Rating Question: On a scale of one to six, with six representing knowledge of the products inside and out, and one representing a lack
of knowledge about those products, where would you rate yourself
and why? What actions can we take together to help you reach a six?
→ Risk Question: What risks do you think you might assume by not pushing yourself to find time to sell?
Suggested Activities:
→ GOAL-Based Coaching: What does this person hope to become Great at in their position? What Opportunities might become afforded
to them by becoming great? What Actions must this person take to
bring those opportunities within reach? What will this person Love
about reaching their goals? How will taking the time to have sales-
based conversations members help them along the path toward their
goals?
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