CoachApply Master for Jacksonville Public Library

Positive Energy with Members

Suggested Strategy: Using a Third-Party Question, you are asking the

individual to put their focus on the impact that their actions may be

having on their member relationships, rather than on any defenses they

may have built up in their own mind as to why they do not already have

positive energy when interacting with members.

Suggested Questions:

→ Third-Party Question: If we were to ask a member how they would describe your energy when you are interacting with them, what do you

think they might say and why?

→ Self-Actualized Question: What actions do you think you must take so that your members would describe your energy in a more positive

way?

Suggested Activities:

→ GOAL-Based Coaching : What does the individual specifically hope to become Great at in their career? What Opportunities might be

presented to the individual by becoming great? What Actions must the

individual take to bring those opportunities within reach? What will the

individual Love about reaching their goals? How might having positive

energy in their interactions and creating a positive experience for their

members help them in reaching their goals?

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