CoachApply Master for Jacksonville Public Library

Working with Other Departments

Suggested Strategy: Using a Third-Party Question, you can help bring

awareness to how others perceive they work across department lines.

Suggested Questions:

→ Third-Party Question: If we were to ask people from other departments we work with how would they describe your ability to

communicate and work across department lines, what do you think they

might say and why?

→ Self-Actualized Question: What specific actions do you think you must take to improve your ability communicate with individuals in other

departments?

Suggested Activities:

→ Whiteboard Coaching: On the left side of a whiteboard, ask the individual to describe how they

currently interact with folks outside of the team in other

departments. On the right side of the board, write down

what they believe the ideal interaction with someone

outside of the team would look like. Then, erase the left

side of the board and write down how the individual

might specifically take action to help their interactions

look like those on the right side of the board.

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