Does Dreams offer delivery to storage companies or shipping companies? We do not offer any delivery services to storage companies, however we can offer deliveries to shipping companies.
Can orders over the phone (‘mail orders’) be collected from a store? Mail orders cannot be collected either from a store or HDD under any circumstances.
What are ‘security alerts’? Security alerts are sent out with the weekly updates when the Fraud Department would like to make the business aware of any recent fraudulent events that have occurred and outline the steps necessary to prevent this incident from happening again.
Where can we find the security alerts? On MyDreams, at [Risk & Safety > Risk & Security Alerts].
Where can we find the Step-by-Step Manual Mail Order Guide? On MyDreams, at [Company Policies > Risk & Security Policies].
Will MyDiscount continue to operate during Peak? Yes, MyDiscount will remain live over Peak.
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