Customer Services Team operating hours Customer Services will be open on Boxing Day (26 th December) and New Year’s Day (1 st January) to help support our Retail colleagues on these busy trading days.
During the Peak Period there are several ways to get in touch if you need customer services assistance: • Send an order amendment request to customerservices@dreamsbeds.co.uk. The turn-around time for these will be two business days • If urgent assistance is required on a day that customer services is open, you can call Branch Support on extension 1020
Telesales (including web chat)
Day
Date
Customer Services (including web chat)
18 th December
Thursday
8am – 6pm
9am - 8pm
19 th December
Friday
8am – 6pm
9am - 8pm
20 th December
Saturday
9am – 5pm
9am – 5pm
21 st December
Sunday
10am – 4pm
9am – 5pm
22 nd December
Monday
8am – 6pm
CLOSED
23 rd December
Tuesday
8am – 6pm
CLOSED
Wednesday 24 th December
9am – 5:30pm
CLOSED
25 th December
Thursday
CLOSED
CLOSED
26 th December
Friday
10am – 4pm
9am - 6pm
27 th December
Saturday
9am – 5pm
9am - 5pm
28 th December
Sunday
10am – 4pm
9am - 5pm
29 th December
Monday
9am – 5pm
9am - 8pm
30 th December
Tuesday
9am – 5pm
9am - 8pm
Wednesday 31 st December
9am – 5pm
9am - 5pm
1 st January
Thursday
10am – 4pm
9am - 5pm
2 nd January
Friday
9am – 5pm
9am - 8pm
3 rd January
Saturday
10am – 4pm
9am - 5pm
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