Happy Holidays from the HR Teams
RNS / DWS HRBP Team
What’s not working? » Greater ownership needed by managers (not leaving it to HR) » More manager take up of education to improve capacity/capability » Still reactive, subjective, issues build up, too hard basket or ignored » Don’t feel protected/PMES not secure? » Ideas for the future? » Managers need support, problems can lead to burn out » Promote culture of psychological safety » Promote the managers education toolkits more » Promote access to resources/HR better What would make you stay or leave? Culture » Non inclusive, discriminatory, lack of equity » Bullying & harassment » Internal fighting (v. A happy, friendly team) » Meetings and discussions that go nowhere » Inflexibility (keep hybrid working please!!) » Incentives and Support Salary » Career progression (keep PD, mentoring, during work hours) » If had to move location » Job satisfaction (diversity and challenge, new things) » Burnout (work life balance, wellbeing, more staffing) Management and Leadership » Lack of transparency and authenticity » Recruitment decisions/career progression » Being micro managed (v. supportive manager) » Recognition (of good work, and what I ) The ideal workplace » Great managers and leadership that support us to thrive » Maintain and disseminate further, a broad range of flexible work practices » Cultivate a positive and diverse culture where everyone feels that they belong, have a voice and are psychologically safe » Facilities – improving our internal and external environments » Technology – adequate, efficient, paper free and facilitating flexible working » Support for staff – from individual grades/ salaries and advancement, through to time to creatively and innovatively improve what we do.
Feedback and Performance Management What’s working well? » Policy allows employees a lot of time to respond » PACE supports conversations » Managers early, timely feedback/check ins valuable » PRIDE (but shift to paperless) What’s not working? » Not enough time for feedback and communication (COVID hasn’t helped) » PACE stifles conversations » Lack of career progression » Jury is still out on PAT Ideas for the future? » More management education and skill building » Good goal setting and more regular reviews » Opportunity to challenge goals of management » More constructive feedback Communication and Change Management What’s working well? » CE/Snr/GMs comms is very good “best it’s ever been” » Variety of comms is good e.g. newsletters etc. » Local comms good e.g. HKH » Change management handled well What’s not working? » Intranet » Pockets where comms not good e.g. small dept.s & teams » COVID impact on volume of change and comms not always good » Email broadcasts and StaffLink clunky Ideas for the future? » Keep checking in, keep the comms up, keep variety of channels » More social interaction as we head back into workplace » Capture lessons learned from the pandemic » Change Management training & SARA education Grievance Management What’s working well? » New managers being trained to have the conversations » Prevent escalation » Risk Management of Workplace Behaviours for Managers » Policy framework & support from HR
From left to right: Adam Steggles, Caitlen Wright, Michelle McKenzie, Janan Huseyin, Andrew Herning
From left to right: Adam Quested and Lucy Barrett
HKH / MVH HRBP Team:
From left to right: Pete Tattersall, Jeanette Danser, Collins Boykin
CONTACT: Hayley Johnson Executive Officer to Director People & Culture NSLHD phone 9462 9972 email Hayley.Johnson1@health.nsw.gov.au
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