Suraj Rajpal linkedin.com/in/surajrajpal
■ Career history: Lead Software Engineer, BlueJeans by Verizon (Verizon Communications), India Senior Software Engineer, BlueJeans by Verizon (Verizon Communications), India Software Engineer, BlueJeans by Verizon (Verizon Communications), India ■ Education highlights: MBA, Warwick Business School, UK MSc, Physics, Birla Institute of Technology and Science (BITS Pilani), India BEng, Electronics & Communication, Birla Institute of Technology and Science (BITS Pilani), India
■ Nationality: Indian
■ Languages: Hindi (native) English (fluent)
Telugu (intermediate) Sindhi (basic)
■ Career achievements: Led a cross-functional team of 12 to evaluate the design and give customer demos for a feature, enabling real-time translation of meetings. This was crucial to break into the EU region and resulted in the acquisition of 10 large enterprise accounts and retention of five critical customers, generating US$3 million in revenue. Was awarded the quarterly ‘All-Star’ and ‘VZ Spotlight’ awards. Conducted competitive analysis into audio-video quality and recommended software changes to handle low-bandwidth scenarios, which helped increase the user-satisfaction score from 4.1 to 4.72 in three months. Proposed product enhancements that led to a 125% week-on-week growth in adoption of hybrid workplace features in the first two months and filed a USPTO Patent. Designed an automation tool to increase the QA team’s efficiency by 25%, facilitating the pandemic-triggered infrastructure scale-up, allowing faster releases and serving the increased load. Developed a cloud-based in-house framework to integrate functional and performance tests, eliminating the need for an external platform and saving US$30,000 annually.
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