Amplifi Capital faced five key challenges on their journey to success. With our Auto Decision Platform (ADP), they not only overcame these obstacles but also achieved remarkable growth.
How ADP Has Supported AMPLIFI CAPITAL’S Successful Growth
5 Key Challenges
KEY CHALLENGE:
MANUAL UNDERWRITING
Amplifi Capital's initial underwriting processes were manual, resulting in high workloads and slower decision times.
NO.1
ADP Solution
Key Challenge No.2
ADP automated routine decision-making , enhancing both efficiency and accuracy. This allowed a greater volume of applications to be processed, without the need to grow the team. ADP SOLUTION: AUTOMATED DECISIONING
KEY CHALLENGE:
NEED FOR SCALABILITY
As Amplifi Capital grew, there was a need for a scalable solution to handle increasing volumes of requests.
NO.2
ADP Solution
Key Challenge No.3
ADP's robust and scalable design easily accommodated the high volumes, giving Amplifi Capital confidence in accelerating growth. ADP SOLUTION: DESIGNED FOR SCALE
KEY CHALLENGE: HIGH THROUGHPUT REQUIREMENTS
The need to process tens of thousands of requests daily, during peak times, amounting to millions of applications or requests per month. With a projection of continued growth.
NO.3
ADP Solution
Key Challenge No.4
ADP effectively manage s high throughput, ensuring reliable performance during peak periods. ADP maintains consistent, reliable automated decisions. Allowing the Amplifi Capital team to focus on the more complex cases that need manually reviewing. ADP SOLUTION: RELIABLE PERFORMANCE
ADP Solution Initially Amplifi Capital developed a complex, monolithic decision engine structure, but later had the requirement for this to be broken into small compartments. NO.4 KEY CHALLENGE: CHANGE MANAGEMENT
Key Challenge No.5
ADP's no-code user-friendly interface and copy-paste feature streamlined the breakdown of the structure into smaller engines, allowing Amplifi Capital to easily adapt to evolving requirements. ADP SOLUTION: USER FRIENDLY INTERFACE
KEY CHALLENGE: STAFF TRAINING
ADP Solution Amplifi Capital faced the challenge of effectively training staff and adapting to new features as the ADP platform evolved and the company expanded into new markets. NO.5
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LendingMetrics provided Amplifi Capital exceptional support and intuitive training videos , ensuring staff could quickly adapt to new features and maintain operational efficiency. LENDINGMETRICS SOLUTION: COMPREHENSIVE SUPPORT
Watch the full case study at lendingmetrics.com/customer-stories Schedule an exploratory call with us today to learn how ADP can benefit your business
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