Relationship Goals | Office & Field

FROM A COMPANY TO A TEAM

... IDEAS TO INSPIRE BRIGHT SPOTS

“The attitude and actions of the immediate supervisor can enhance employee engagement or can create an atmosphere where an employee becomes disengaged.”

-Andrea Tunjic, People Power

Operate as a TEAM

It starts with LEADERSHIP

“Every year, we have a holiday party where all employees are invited. This is a great opportunity for field and office employees to connect and celebrate together.” - Security Fire “At UPI, we bring the WHOLE team together for project kickoff meetings, including the billers and payroll specialists. Everyone is on the same page from the beginning.”

“At MMC, our Senior Leadership Team visits jobsites and hosts a lunch with Q&A. The conversations help us to improve and our field feel valued. It’s a win-win.” “Take employees to lunch. Make sure to ask about their families and personal life. Our president tries to take every foreman out individually.”

Train to RETAIN

Communication REALLY IS KEY

“We got feedback that the leadership team meetings were mysterious to most of our people, so we started sending the minutes out and making them available to everyone. We also started doing thiswith our operations meeting minutes, so now anyone who wants to can see and understand what the leadership team is doing and how they’re making decisions.” - UPI

“This year, we sent a of number field employees to the Field Leadership Institute and other formal training and we have even more planned for the future.“ - MMC “At APiCC, we have a Field Leadership Summit where field leaders are intermixed with office employees for formal training sessions on everything from estimating to ordering materials.”

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