BEING A PRACTICE MANAGER WITH VICKI TERRY
It is an inside job. Being the practicemanager, onemust know ALL there is to know and more regarding scheduling, billing, accounts receivable as well as accounts payable. Making sure we all get paid and of course good ole Uncle Samneeds his part as well. Being aware of all the changes coming down the line each year with all the different insurance companies and of course the credentialing that is done on a regular basis. Making sure all employees are up to date on licenses, employee policies and the list just keeps on going and going and going….. You get the idea. This is some of what the administrative part of our organization performs on a daily basis. God help them. I would not want to do that every day but, heck, that is why we all work well as we all have different gifts. Vicki Terry is our administrative chief and manages all of this insanity into a neat and orderly package and does so with a finesse that is hard to beat. She is greatly appreciated and I have asked her to give us a little history regarding her position here with Appalachian Physical Therapy. “It’s hard to believe this month I will celebrate my 17th year working at APT. I began working in 2002 and about a year later was given the opportunity to assume the role of Practice Manager when the current one retired. For several years prior to her retirement I had the privilege of being mentored and “shown the ropes” froma lady thatmademewant to strive to live and performup to her example. (Thank you Faye, you were my inspiration!) I feel so blessed to work at a job that I love. My co-workers are not only friends but my family. These wonderful people have acceptedmy husband, daughter, andmyself and allowed us to be part of their lives. I am originally from Chesapeake, VA but moved to Rockingham County after attending EasternMennonite High School. After meetingmy husband (We just celebrated our 30th anniversary!) we decided the Valley was the place for us. We have lived in Broadway for the past 18 years and have a daughter that just graduated from Liberty University. In my spare time I love spending time with my family, outdoor activities, antiquing/flea marketing, cooking, and watching movies.
Over the years I have experienced somany joys and challenges and I would not change a thing. I never imaginedwewould leave all our paper trails and venture into the electronic age. (I think its’s safe to say that you can teach an old dog new tricks!) I have also enjoyed watching the therapists constantly striving to improve patient care through further education to improve their skills aswell as to keep up to date with therapy advances. One of my favorite things is seeing the relationships develop between our patients with myself and other staff. I work primarily in our Broadway, VA office so if you are here don’t hesitate to pop your head in my door and say Hi, I’d love to hear from you. I also have the opportunity of visiting or filling in at our Harrisonburg, VA office. I’ve even had the privilege of flying to our Pinehurst, NC office with the owner in his plane. I know our staff is very competent to assist you but if you ever need anything please let me know, I’m always here to help. “
ARTWORK AT THE OFFICE
Juanita “Winnie” Higgins Winnie Higgins was born and raised in Southern New Jersey and at the age of 90 came to Virginia to live with her daughter. She paints mostly in acrylic but does work with watercolor and colored pencil from time to time. She has won numerous awards both county-wise and state-wise in New Jersey, has taught classes in acrylic painting and judged several exhibits for the Federation of Womans Clubs USA. Her artwork will be exhibited at our Harrisonburg office July 25 - September 25. Open house at our office with light refreshments will be held July 31 from 6-7:30 pm. Come by, meet Winnie, and see her work!
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