NXTPoint - Tailored Logistics Solutions Brochure

NXTPoint Logistics delivers flexible supply chain solutions spanning distribution, warehousing and fulfillment, managed FF&E logistics, domestic and international transportation, and final mile delivery. Our passionate team provides tailored, customer-focused solutions that enable our clients, both large and small, to achieve their business goals by leveraging comprehensive 3PL services, market-leading technology and deep vertical industry expertise. With over 35 facilities, 4.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive partner in the industry.

Big 3PL Power. Personalized Approach.

People Powered. Customer Driven.

nxtpointlogistics.com

Complete End-to-End Supply Chain Solutions

4.5+ million

35+ 100+

managed US locations

years of experience

square-feet of warehouse space

nxtpointlogistics.com

Your Trusted Supply Chain Partner

Let’s face it: supply chains are complex. Companies face a number of headwinds that can derail even the most sophisticated strategies, making it critical to work with partners who understand your needs and treat your brand like their own. There are many options ranging from large global providers to small, regional and local companies. Both ends of the spectrum offer advantages and disadvantages in terms of scale, capabilities, sophistication, responsiveness and flexibility. Often, companies are forced to make too many compromises between the capabilities of large companies and the service and flexibility of small providers.

From First Mile to Final Mile, We Have You Covered

Warehousing, Distribution & Fulfillment

With NXTPoint Logistics, you don’t have to compromise.

We offer all of the resources, technology and strength of a big company combined with a commitment to being the most responsive and flexible provider in the industry. As part of our focus on being People Powered. Customer Driven , we treat your team as an extension of our own. This means we take the time to listen and understand your needs and goals before crafting solutions that are customized for your unique requirements. We bring you all the positive attributes of a small company, including high-touch service, combined with the scale, stability, technology and financial strength of a large partner to strengthen your supply chain.

Specialized Supply Chain Management

Why Choose NXTPoint Logistics

Tailored solutions, leveraging a wide breadth of services

Transportation & Freight Management

The highest level of care to protect your brand and budget

Specialized expertise across a broad range of industries

Trusted, collaborative partner delivering quality results

Strategic insights and visibility to manage your business

Savings, consistency and reach through owned facilities and extended partner network

Final Mile Home Delivery

Learn More About Our Logistics Services

Complete Breadth of Services

LARGE PROVIDER

SMALL PROVIDER NXTPOINT LOGISTICS

CAPABILITIES Reach Scalability Resources Sophistication Technology Flexibility Responsiveness Agility White-Glove Service

Big Company Resources, Small Company Feel While many logistics companies claim to offer scalability, flexibility and great customer service, the truth is most cannot do all three well. Large third-party logistics organizations have deep resources and capabilities, but customer service and the ability to adapt quickly to market-driven needs are compromised. Customers often find large providers are inflexible, unresponsive and offer a one-size-fits-all approach. Small companies lack the sophistication, resources, technology, reach, assurance and experience of large providers, but may be stronger in customer service and adaptability. Quality, Health & Safety Experts If your logistics provider does not focus on health and safety measures, it makes you and your brand’s reputation vulnerable to inconsistencies that can weaken your supply chain. At NXTPoint, we prioritize health, quality and safety performance to reduce risk and increase resilience in your supply chain. We are commited to providing the highest level of service and support every time, backed by proven processes and methodologies such as ISO and a best-in-class Quality Management System (QMS) program. ISO9001 certification in our flagship facility

Key Benefits

Flexibility and agility of small providers Access to resources smaller providers don’t have, and larger companies only share with major clients Privately owned, 105- year-old company Augment your resources with our specialized professionals, including engineers and compliance experts Agile technology that gives you unmatched flexibility, adaptability and visibility

Over one million hours worked with zero reportable accidents of injuries Tightly controlled, company-owned locations to consistently meet rigid quality control standards

Learn More About Our Commitment to Quality & Safety

Savings, Consistency and Reach

NXTPoint Logistics has 35+ owned and managed locations and 250+ partner locations, giving you the speed, expertise, consistency and savings that only come from working with a direct service provider. Whether you need to reach customers in a particular region or require nationwide service, we can tailor a solution to meet your needs. Because we provide these services rather than outsourcing them, our customers benefit from more timely, cost-efficient solutions. 3PL Solutions Everywhere You Need to Be Our knowledge and more than a century of industry experience have helped us develop and manage a robust network of reliable, thoroughly vetted partners to extend our geographic reach and provide solutions beyond our physical locations. The combination of our owned and managed primary locations and extended partner network gives NXTPoint a unique ability to provide value-added national and global program solutions, reducing cost and complexity.

Owned Facility Advantages Streamlined processes with a trusted, uniform quality

management system and a tier-1 WMS platform (Körber One/Infios)

Warehousing, distribution, transportation, safety and

compliance professionals deliver a consistent customer experience ISO, GFSI, military and FDA- certified facilities

Everywhere You Need to Be

Smarter Logistics for Smarter Business Decisions Many organizations struggle with a lack of visibility and control throughout their supply chains. When working with partners, they often don’t get timely and precise data around manufacturing, inventory levels, transportation, scheduling, product shortages, damages, quality control, shipment progress and customer satisfaction. This results in wasted resources reacting to tactical problems versus strategically using data to maintain control and strengthen their supply chains. Modern technology provides powerful tools to increase performance, and NXTPoint has harnessed that power with a suite of industry-leading applications. This innovative technology increases the speed and accuracy of critical information, reducing risk, enhancing performance and providing greater control and supply chain resiliency.

Key Benefits

Secure, web-based platform to view inventory and manage services Instant access to POs, item masters, receipts, delivery orders and shipment information Detailed inventory reporting by project, phase and age Customizable product catalogs and attributes Automated restocking and product shortage alerts Complex kitting functionality to ensure effective deployment Simplified integrations with industry standard electronic data interchanges (EDI) System-to-system integrations via application programmatic interfacing (API)

Real-Time Warehouse and Inventory Management Our Tier-1 enterprise warehouse and inventory management platform (WMS), Körber One, gives you complete visibility and control over inventory in real time across our 35+ locations. As a result, our customers are empowered to effectively manage increasingly complex supply chains, including e-commerce and omnichannel models, while ensuring customer satisfaction and regulatory compliance in a rapidly changing marketplace.

nxtpointlogistics.com

Key Benefits Dashboard for real-time visibility into inventory levels, shipment updates, order status, documentation and more so you can respond faster and make better decisions Reduced risk with increased visibility to identify potential red flags prior to issues impacting your schedule and budget Increased efficiency thanks to automated notifications, centralized documentation and a single dashboard that eliminates manual work Comprehensive historical and live data to help anticipate challenges, optimize resources and forecast with confidence Seamless experience that reduces risks and enables better outcomes

A Single View for Total Control Companies are often required to utilize multiple disparate systems to gain visibility of their full supply chains, creating a fragmented experience where they must put the pieces together manually to get a full picture. Thanks to NXTPoint’s customer portal, NXTView, that’s no longer the case. Our proprietary technology provides one complete view of your supply chain by integrating data across all systems. The result is a wholistic, 360-degree source of truth that gives you the visibility and control you need to operate with confidence.

Key Benefits Greater control and transparency for retailers, shippers, drivers and your customers

Industry-Leading Last Mile Delivery Tracking & Exception Management Technology Most transportation companies have software that shows when products get from point A to point B, but don’t give visibility into last mile delivery. At NXTPoint, our proprietary Synoptic technology was designed to give you and your customers complete visibility into your supply chain, all the way through the final mile. Our last mile delivery tracking technology helps you manage the physical delivery, processes and any post-delivery returns and reverse logistics solutions, all leading to more efficient issue resolution, reduced customer service expense and a better overall customer experience.

Order process visibility, from warehouse departure to delivery facility to the photo or signature confirmation of a delivery at a home or business One easy-to-use application provides real-time updates for delivery, installation and assembly Real-time exception management leads to faster resolutions and better customer experiences Customize dashboards with tailored customer and agent views, all in one platform

Make Better Decisions With Full Visibility

Specialized Industry Expertise

No two businesses are the same, and neither are their supply chains. Some need targeted assistance in a single area like warehousing while others may need a partner to help orchestrate their entire supply chain from end to end. NXTPoint delivers both, with a continuum of services that are designed to meet your unique needs today while giving you the flexibility to scale as your company grows. Whether you require warehousing and distribution center solutions for a single location or a comprehensive national solution that integrates warehousing, transportation, project management and other value-added services for customers, our experts can tailor a solution to meet your business objectives. NXTPoint’s experts have the experience, expertise, advanced technology and customized solutions needed to remove the complexity from your supply chain while keeping it performing at its best, no matter where you are in your journey.

End-to-End Supply Chain Solutions

Warehousing, Distribution & Fulfillment

SERVICES Commercial warehousing, storage and distribution E-commerce and omnichannel support B2B order fulfillment Pick, pack and ship order fulfillment Custom labeling, kitting and packaging Manufacturing support, assembly, postponement and product adjustments Temperature controlled, food- grade certified and medical- compliant storage Replenishment support, returns and reverse logistics

NXTPoint Logistics provides flexible warehouse fulfillment center solutions that do not require the expensive long-term commitments and volume guarantees of other large providers. As a collaborative warehousing distribution partner, we work with you to meet seasonal fluctuations and drastic shifts in demand without adding unnecessary long-term fixed costs. From one-location traditional fulfillment warehousing to complex omnichannel and final mile delivery solutions in multiple markets, NXTPoint Logistics has the scalability to strengthen your supply chain. Because we own our primary warehouse distribution centers, we directly control the quality process to ensure compliance with regulatory requirements and your key performance targets while saving you on costs versus non-asset-based providers and brokers who add an unnecessary layer of markups. Integrated with innovative technology, we provide clients unmatched visibility and control to track products, remain flexible, adapt to demand, and quickly respond to market needs.

Streamlined Fulfillment Solutions for Major Boot Manufacturer

Read the Case Study

See a Full List of Our Warehousing & Fulfillment Services

Specialized Supply Chain Management

NXTPoint Logistics provides comprehensive furniture, fixtures and equipment (FF&E) project solutions for some of the world’s most well-known restaurant, retail, convenience store, hotel and resort brands. As companies expand into new markets, renovate existing locations to new brand standards, modernize operations and digitally transform their businesses, FF&E logistics play a critical role in the success of these projects. Synchronizing the procurement, transportation, warehousing, delivery and installation of products from multiple manufacturers into even a single location can be daunting, not to mention overhauling dozens or hundreds of locations. That’s why it is critical to partner with an experienced logistics provider who listens to your unique needs and delivers custom solutions that are tailored to your requirements. From décor to digital menu boards, NXTPoint Logistics has recently handled some of America’s largest and most complex FF&E logistics projects. Our experience allows us to deliver proven industry best practices to reduce risk and avoid costly mistakes. Our tech-enabled solutions also ensure that all stakeholders remain informed every step of the way, with integrations available for real-time visibility throughout the project.

SERVICES

Project management Procurement Truckload and LTL transportation Drayage International freight forwarding Customs clearance Warehouse consolidation, storage and kitting Final mile delivery and installation Cargo protection coverages FF&E removal, recycling and liquidation Tech integration for end-to-end visibility FDA and GFSI-certified warehousing Dedicated support team

Innovative Freight Management for Tommy Bahama

Read the Case Study

Learn More About Our FF&E Services

Domestic Transportation

NXTPoint Logistics provides a full spectrum of transportation services as a licensed freight broker and asset-based motor carrier. After listening to our customers share their challenges with one-size-fits-all transportation providers, common issues they experienced were frequent communication breakdowns, cargo losses, fraud, damages and costly delays on critical supply chain projects. That’s why NXTPoint specializes in customized, high-touch solutions. Our white-glove services include customized planning, coordination and tailored services to address specific customer needs, including time-sensitive, high-profile and high-security shipments, special handling requirements, unique work hours, installations, detailed reporting and on-site project management. With NXTPoint, you get a flexible and responsive transportation partner that can deliver on your most complex and challenging requirements while minimizing risk so you can be sure your critical projects will be completed on-time and on budget. You also get a dedicated support team to respond to any questions and proactively communicate about the status of every project.

SERVICES Full truckload and less-than- truckload (LTL) High-touch padded van transportation Flatbed, heavy haul and rigging On-site project management and installation

Nationwide Roll Out for Global Restaurant Brand

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Learn More About Our High-Touch Transportation Solutions

Parcel Program Management

NXTPoint’s parcel program management services provide end-to-end oversight of your small-package operations (up to 150 lbs), ensuring that every shipment is optimized for cost savings, timely shipping and full visibility. We provide door-to-door services for businesses and consumers — including labeling, tracking, insurance and delivery guarantees — ensuring streamlined service. Customers also benefit from dedicated support as we work to help create resilient parcel strategies that adapt to changing market conditions. Because we work directly with leading carriers, we help customers achieve cost savings, improve delivery reliability and increase customer satisfaction. The result is a more predictable, efficient and scalable parcel operation that allows you to focus on core business priorities while enhancing your customers’ delivery experiences.

SERVICES Carrier sourcing, contract negotiation and ongoing performance management for domestic and international deliveries Parcel spend analysis and cost optimization Real-time tracking, visibility tools and surcharge mitigation Service-level and transit-time optimization across multi-carrier networks Network optimization to improve

delivery reach and times Dedicated support team

Freight Brokerage Services

NXTPoint’s brokerage services connect shippers with a trusted, high-quality carrier network to ensure reliable, flexible transportation across all modes. Because transportation is among the highest business costs for supply chain companies, we leverage real-time market intelligence, strong carrier relationships and advanced technology to secure the right capacity for our customers at the right price. With proactive communication and around-the-clock support, we keep your shipments moving smoothly, from pickup to delivery. Our customers benefit from more agile supply chains, competitive pricing and peace of mind knowing that each shipment is managed by our experienced experts. Our brokerage team continuously evaluates carrier performance, identifies cost-savings opportunities and provides clear visibility throughout the shipping process. This results in reduced risk, improved service levels and flexibility to scale capacity as your needs change.

SERVICES Multi-modal capacity across truckload, less-than-truckload (LTL), intermodal, etc. Trusted, vetted and reliable carrier network for cost savings and accountability Load planning, dispatching and issue resolution Complete visibility into shipment progress Route optimization and mode selection services Risk mitigation

International Freight Forwarding

International transportation management is a game of millimeters; small differences in approach and capabilities can translate to tens-of-thousands of dollars in either added expense or savings. We excel in the latter. With decades of experience in frontier markets, conflict zones and the developing world, NXTPoint Logistics brings tailored logistics solutions for manufacturers to distributors and retailers in a broad spectrum of industries around the globe. By leveraging the experience and subject matter expertise within our global logistics team, we focus on providing overseas container shipping and international freight forwarding solutions tailored to your needs. We help expedite the decision-making processes to manage projects quickly and efficiently around the globe. We provide flexible solutions based on your unique needs, whether you are focused on freight terms, commercial invoicing, Harmonized Tariff System (HTS) codes, power of attorney or Customs clearance.

SERVICES

Ocean and air freight forwarding

Customs brokerage Project management Cargo insurance Drayage Import and export cargo processing Complex international final mile delivery and parcel services FTZ and customs bonded space

BENEFITS World-class transportation management system (TMS) visibility through our customer portal Federal Maritime Comission (FMC) licensed, Non-Vessel Operating Common Carrier (NVOCC) air freight forwarder and customs broker Customs clearance, inland heavy haul trucking and final mile delivery Foreign trade zone (FTZ) and customs bonded warehousing

Managing Complex International Freight for NASA

Read the Case Study

Learn About Our International Transportation Solutions

FTZs and Customs Bonded Warehousing

International trade has become increasingly complex over the years, particularly with the implementation of tariffs on goods and materials that are imported from other countries. Foreign trade zones (FTZs) and customs bonded warehousing can help companies alleviate some of the near-term burden while allowing them to continue their operations with minimal disruption, but they function in different ways. While customs bonded warehousing often comes with greater limitations since they are under CBP authority, both solutions can help companies optimize inventory flow and reduce financial exposure while maintaining compliance with customs regulations. The chart below outlines some of the benefits and drawbacks of both to help assess which option may be the best fit for your needs.

Final Mile Delivery

When delivering heavy, bulky or oversized goods to your customer’s home or place of business, a great experience is critical to maintaining your brand’s reputation. NXTPoint Logistics operates as an extension of your team using highly skilled professionals who are dedicated to your company and handle each delivery with respect, care and efficiency. We pair this with the most innovative final mile technology in the industry to give enhanced visibility into the last mile delivery process, leading to a better customer experience. From dedicated to multi-client hubs, we offer warehousing, distribution and final mile transportation solutions for B2C and B2B customers. Through a blend of owned assets and a highly vetted and trained delivery partner network, we give you scalable solutions anywhere in the U.S. Additional services like assembly and deluxing provide even more support, helping you deliver the best possible customer experience — every time. We are committed to: Listening and learning your products and processes to be a knowledgeable resource for your customers

SERVICES White glove, room-of-choice, threshold and to-the-door services Setup and installation Basic and complex assembly Haul-away of old items Quality-control inspections prior to delivery Fit surveys to ensure successful delivery on the first attempt Photo audits to ensure compliance with delivery requirements Exception management for quick issue resolution Reverse logistics, including environmentally friendly disposal, repackaging or storage Deluxing services, including unpackaging, inspection, cleaning, repairs and protective wrapping to minimize returns

Proactively inspecting items for damage and completeness Pre-assembling products as much as possible before arrival

Delivering Final Mile Magic During the Holidays

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Learn More About Our Final Mile Delivery Services

Industry-Focused Logistics Expertise

No two clients have the same supply chain needs. The needs of a restaurant opening are very different than the needs of e-commerce and omnichannel distribution. At NXTPoint, you get a complete solution tailored to your business. We give you all the benefits of working with a large logistics company, including resources, technology, scalability and reach, with the flexibility and responsiveness of a small company for a complete solution without compromise.

Manufacturing

Trade Shows & Events

Furniture / Big & Bulky

E-Commerce

Restaurant & Retail

Industrial

Convenience Stores

Food & Commodities

Hotels & Resorts

Tech & Gaming

Take Your Business

to the Next Level

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