Leadership in Action - US English - 201908

The Road to Belief Many of the skills Erin developed while working in the multilevel marketing industry helped her see success at Melaleuca very quickly. Her grit and determination to build a new life for her family drove her to consistently do the Seven Critical Business-Building Activities. But the big paychecks she got

this family. This is the event where you can look around the room and say to your- self, ‘We’re going to grow old together.’” That key experience has stuck with her ever since. Now, Erin is focused on bringing as many teammembers as she can to Melaleuca events. She knows it’s difficult to fully believe in the Melaleuca model until you hear, see, and feel every- thing up close and in person. She tends to

love the products too. That’s why I have so much confidence after today—it’s the sum of small efforts over time.” Erin helps her team focus on those small actions that build belief by practic- ing accountability. It starts with early- morning accountability video conferences where everyone reports their activities from the day before. But for accountability to truly work, it has to become about more than reporting numbers. “Accountability works—not because every day I tell my teamwhat I did and what I’m doing tomorrow but because it establishes honesty,” Erin says. “We’re re- ally transparent with each other. We take our guards down and we get to know each other really well. My team is honest with me when they’re having a bad time. We talk about it when their husband or kids are struggling. But we also talk about it when they are having a good time. The honesty and transparency create a culture of accountability.” Because Erin and her team have worked hard to create this culture of accountability, they were able to fully take advantage of the time they spent participating in the corporate Fast Track held earlier this year. Many of her team- mates reported daily and qualified for the trip to Hawaii. Erin is especially proud of what her momwas able to accomplish when she made a concentrated effort to stay accountable. Before Fast Track, she had only enrolled a few customers each month. In the end, Erin’s mom earned 23 points and the trip to Hawaii. Erin and her team know that critical, foundation- building growth happens when you stay accountable. With true accountability, Erin sees that her teammates focus on enhancing the lives of others rather than competing with each other. That’s why it’s impor- tant that everyone on the team knows Erin’s three ground rules. “Number one, it’s okay to ask questions,” she says. “Number two, it’s okay to mess up. And number three, we’re all equal.” The Power to Dream Bigger Since enrolling with Melaleuca, the Clarks have accomplished more than they had ever dreamed. After selling their home, they moved across the state to be closer to Erin’s family. Erin had been itching to buy and renovate proper- ties, so she and Aaron used some of their

weren’t enough to keep her from feeling that the rug would be pulled out from under her at any moment. It wasn’t until she attended Road to Executive Director in February 2018 that Erin solidified her belief in Melaleuca. It was one of the first events that Aaron attended with her, and it took Melaleuca from their minds to their hearts. For the first time, they could both see how Melaleuca was a game changer. They re- alized they had something in their hands that was bigger than anything they had dreamed of. “Road to Executive Director is the event where you really get a taste of what Melaleuca is,” Erin explained when she spoke at Road to Executive Director in February 2019. “This is the event where you start picturing yourself as a part of “Accountability works—not because every day I tell my team what I did and what I’m doing tomorrow but because it establishes honesty,”

set her goals in six-month chunks, work- ing with business builders who are set on going to Road to Executive Director, SELC, or Convention. This method works. At her first Con- vention in 2018, Erin was ecstatic knowing she had brought around 50 teammates with her. At Convention 2019, that num- ber nearly tripled—she estimates around 150 people from her team learned critical lessons by attending Convention. Erin finds that attending Melaleuca events is critical to building confidence as a business builder. “Even if you don’t have confidence in yourself, if you can just study Melaleuca and attend events, you’ll find confidence in [Melaleuca CEO] Frank [VanderSloot], the products, and the 96% reorder rate,” Erin says. “And then you can get through the Melaleuca Overview because even if you don’t believe in yourself yet, you know you have something really big behind you that you can believe in. Your belief in yourself will come later.” Accountability Works After solidifying her own belief in what Melaleuca can do, Erin focused on help- ing others build their belief. “I know that every single time that I am accountable, add to my contact list, set an appointment, give an Overview, develop a Director, or set up a Strategy Session, I believe a little bit more,” she says. “Every time I enroll another customer, I believe I can do it again. And every time that customer loves her products, I believe the next person will

22 AUGUST 2019 | MELALEUCA.COM

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