AIM Training Directory 2016

AIM Directory 147

Sales, Marketing & Customer Service SECTION CONTENTS

148 149 150 151 152 153 154 155 156 158 160

CUSTOMER SERVICE

BUILDING CLIENT RELATIONSHIPS KEY ACCOUNT MANAGEMENT SALES FUNDAMENTALS ESSENTIAL SELLING SKILLS MANAGING YOUR SALES TEAM MARKETING FUNDAMENTALS

STRATEGIC MARKETING BSB40615 CERTIFICATE IV IN BUSINESS SALES 

BSB41315 CERTIFICATE IV IN MARKETING BSB51215 DIPLOMA OF MARKETING

Australian Institute of Management Education and Training (AIMET); ABN 40 009 668 553; RTO code 0049; Level 21, 580 George Street Sydney NSW 2000, an approved FEE-HELP and VET FEE-HELP provider. AIMET is a registered Higher Education Provider listed on the national register. AIMET uses the brand name AIM with permission from the Australian Institute of Management; ABN 56 004 525 017.

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