AIM Training Directory 2016

AIM Directory 22

Leadership and Management COURSE OPTIONS CONFLICT RESOLUTION

2 Days

DURATION:

Member

Non-Member

PRICING:

$1310 $940

$1450 $1040

Bris, Melb, Syd Other Locations*

Call 1300 658 337 or click here for locations and dates

MORE INFO:

Course Entry Requirements: There are no course pre-requisite requirements. To enrol in this course, you must be 18 years of age at time of enrolment. Students are required to have a unique email address. Accreditation: This course aligns with the following units of competency: PSPGOV508A Manage conflict

The Conflict Resolution short course explores the factors that drive conflict and the skills required to effectively intervene and facilitate positive outcomes. It demonstrates a pragmatic approach that will help you deal with and resolve conflict. This course is right for you if: If you are already a strong communicator looking to extend your skills to effectively manage workplace conflict. Your employer will benefit because: You will have the skills and confidence to recognise, address and resolve workplace conflicts. Learning outcomes: - - Identify and respond to different drivers of conflict - - Apply a solutions focused approach - - Employ proven conflict resolution strategies - - Deal with emotive situations

Australian Institute of Management Education and Training (AIMET); ABN 40 009 668 553; RTO code 0049; Level 21, 580 George Street Sydney NSW 2000, an approved FEE-HELP and VET FEE-HELP provider. AIMET is a registered Higher Education Provider listed on the national register. AIMET uses the brand name AIM with permission from the Australian Institute of Management; ABN 56 004 525 017.

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