TZL 1407 (web)

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O P I N I O N

This year’s Best Firms To Work For employee survey provided 1.8 million data points, providing insight into industry trends. Best Firms To Work For data trends

I t is once again one of my favorite times of year! Not only has Zweig Group been celebrating and awarding firms for having outstanding workplaces and for achieving tremendous growth over the last few years, but we are getting to see the industry trends that come along with the single biggest survey in the entire AEC industry: The Best Firms To Work For employee survey.

Kyle Ahern

I love getting to take a deep dive into what is happening all over the country. I can see areas that are trending up and trending down. We have the ability to look at how different demographic groups feel about certain topics or how firms of all sizes fare in various areas. Zweig Group’s ability to break down the data of this massive survey (1.8 million data points this year) really enhances our ability to see trends in the industry and better advise our clients. Let’s take a look at some that really stood out to me this year: ❚ ❚ Numbers overall are up in 2021 when compared to 2020. Not only are numbers up across the board, but they are significantly higher. 2021 saw the largest year-over-year increase in our data set dating back to 2018. This is a very good sign. Numbers

in 2020 decreased across the board on average, as you would expect during a pandemic. Not only did we see scores rebound from the 2020 dip, they are higher than they were in 2019. This to me indicates that firms are emerging from the pandemic stronger and in better position than they were before the pandemic. By no means do we want the uncertainty of working through a pandemic to be the new normal, but hopefully firms have been able to continue some of the positive adjustments they had to make in 2020 to keep improving, and I believe this is evidence of firms doing just that. ❚ ❚ There was one area where employees’ approval really dropped off compared to 2020: Effective communication at their firms. Communication

See KYLE AHERN, page 10

THE ZWEIG LETTER SEPTEMBER 7, 2021, ISSUE 1407

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