Refresher-The Shangri-La Way
Our Shangri-La Refresher Program is a key part of this journey. Designed for both new and seasoned team members, it provides a comprehensive update on everything from our core values and service standards to the latest operational protocols and sustainability initiatives. The refresher is a dynamic and interactive experience aimed at ensuring that every member of our team is empowered to create memorable moments for our guests, with heartfelt service and a passion for excellence.
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