8. Delivering MHFA England courses and programmes
8.1 Setting up Online courses For online course deliveries, it is good practice for members to log onto the Online Learning Hub/video conferencing platform a few days before the course to complete initial technical checks. On the date of each live session, members should be logged onto the Online Learning Hub/video conferencing platform at least 45 minutes before the start time, to allow time to resolve any technical issues. Face-to-face courses When delivering face-to-face courses, members must arrive at the venue 45 minutes to one hour before the course, to allow time to prepare for the delivery. 8.2 During delivery On the day of the course, you must check the names of learners against the learner list. You can find the learner list for the course you are delivering that day on the Instructor Member dashboard. As far as possible, courses must be delivered in line with the MHFA England recommended and expected timings for the course, adhering to the relevant lesson plan and instructor kit. 8.3 Course feedback Instructor Members must mark all learners who attend the full course as ‘complete’ in a timely manner to confirm attendance. It
is good practice to mark relevant learners as complete either within the final break during the delivery, or as soon as the course concludes.' We recommend that all members include an additional 15 minutes at the end of the course for learners to complete their course evaluation feedback. Please encourage learners to check their emails to find and complete the course evaluation feedback during this time. If learners cannot complete the course evaluation feedback during the live session, please encourage them to complete this at their earliest convenience. Course evaluation feedback forms an integral part of the MHFA England quality assurance process to help ensure that courses are being delivered to the required quality standard. They are also vital in helping to inform post- delivery reflections to highlight good practice and support developmental considerations to improve deliveries. Instructor Training Programmes Learners on the Instructor Training Programme will have the opportunity to provide feedback on plenary speakers who deliver a session during their programme. Plenary speakers will also be encouraged to provide feedback on their overall experience of delivering their session as part of each Instructor Training Programme they deliver on. 8.4 IT requirements All members must have the IT skills necessary to enable successful course deliveries. This applies to both face-to-face deliveries and when using the Online Learning Hub or any
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