Role expectations National Trainers
Competent National Trainers will demonstrate all the listed attributes, as well as the attributes expected of Instructor Members.
Behaviours
1. Role model excellence in adhering to MHFA England policies and procedures 2. Actively respond to all MHFA England communications about course deliveries and programme deliveries in a timely manner 3. Cultivate knowledge and understanding of the importance of equity, diversity, and inclusivity in each new cohort of Instructor Members
4. Actively engage with and be supportive of quality assurance procedures and activities in relation to the (face-to-face and online) MHFA England Instructor Training Programme, upskill, and recap deliveries 5. Remain considerate and mindful of own safety and wellbeing by managing stress containers and maintaining an appropriate work/life balance
Knowledge and understanding
6. Demonstrate extensive knowledge and understanding of MHFA England’s vision and mission 7. Demonstrate thorough working knowledge and understanding of the content, key messages and learning for learners for the (face-to-face
and online) MHFA England Instructor Training Programme, upskills, and recaps for which they are accredited 8. Demonstrate understanding of desired learner experiences
Skills
9. Demonstrate excellent facilitation skills by relating content to context and deepening knowledge of learners 10. Successfully manage relationships between learners, considering complexities of power dynamics based on race, gender, sexual orientation, and disability 11. Be sufficiently IT proficient to enable successful training course and programme deliveries and learner management using the Online Learning Hub and any other platforms used
12. Be sufficiently IT proficient to proactively manage learners and problem solve technical issues experienced as part of online deliveries, and signpost learners to any further required technical support 13. Develop strong and effective mentoring relationships with mentees 14. Appropriately navigate questions and challenge misconceptions that might arise related to privilege and racism
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