Partially met
Fully met
Demonstrates effective communication with some audiences, but struggles to understand, and adapt to, the diversity of audience requirements Limited or primarily reactive interactions with MHFA England staff Some instances of not responding to MHFA England staff in a timely manner Generally, demonstrates positive and professional interactions with MHFA England staff Has delivered a minimum of three courses using the Online Learning Hub Generally, demonstrates ability to manage learners and navigate course content in an online learning environment, with some minor lapses Generally, demonstrates ability to handle unexpected technical issues and seek/signpost learners to further support where required Provides limited examples of dealing successfully with challenging and complex situations with either learners or clients May struggle to present learnings from their experience Demonstrates some instances of actively encouraging feedback but struggles to demonstrate how they incorporate learnings from feedback into their practice Does not hold qualifications in the coaching or mentoring Has some experience of delivering coaching or mentoring, however, the relevance of the experience has not been clearly or sufficiently demonstrated/ explained
Consistently demonstrates high levels of adaptability, communicating effectively with a range of audiences (including learners, clients, and MHFA England staff) Actively engages with MHFA England staff, proactively providing useful feedback, insight, and support Responds in a consistently timely manner to MHFA England staff Consistently demonstrates positive and professional interactions with MHFA England staff Has delivered a minimum of five courses using the Online Learning Hub Consistently demonstrates ability to manage learners and navigate course content in an online learning environment Consistently demonstrates ability to calmly handle unexpected technical issues and seek/signpost learners to further support where required Provides comprehensive examples demonstrating ability to deal successfully with challenging and complex situations with learners or clients Learns from previous experiences and appraises and adapts approach accordingly
Demonstrates a track record of actively encouraging feedback and how they incorporate learnings from feedback into their practice
Holds relevant qualification(s) in coaching or mentoring and/or Demonstrates relevant experience of delivering coaching or mentoring programmes
62
Made with FlippingBook - Online magazine maker