2019 Pricing Consultation

Airways Corporation of New Zealand Limited Pricing for the 2019-2022 Period

Scorecard

CONSULTATION PROCESS

AIRWAYS PROPOSED Airways proposed to make several changes to the Scorecard metrics to ensure reporting reflects what is important to you. The proposed changes included: X X A new ‘ATC availability’ metric. X X A new ‘core systems availability’ metric. X X Renaming the current ‘service availability’ metric ‘technical availability’. X X Removing the ‘planned maintenance completion’ metric. X X Updating the initiatives section to provide status updates for business transformation, future aerodrome services, FCR, and UAV management and detection. X X Removing CANSO metrics. X X Updating targets for existing measures. SUMMARY OF SUBMISSIONS Air NZ and NZ Airports questioned the usefulness of the proposed new ATC availability metric if it is reported at an aggregate level because this could mask sub-optimal performance at one location. Air NZ also suggest that this could be addressed by reporting locations where performance is not achieved. Aviation NZ said the metrics are fine, but questioned what benefits come to industry if Airways does not achieve its targets. BARNZ suggested that ‘Average delay per flight’ is not useful, a better target might be ‘no more than x% of flights with a delay of more than y seconds’. They also mentioned that proposed targets of ‘IFR movement per core FTE’ and ‘Cost per IFR flight hour’ are higher than actual performance. If these metrics are useful then there is a concern that the targets are not being met. If they’re not useful they should be removed. One GA submitter did not support reporting systems as they take time away from more valuable activities. He submitted that Airways should employ a simple reporting system, and spend the funds on employing more staff to operate towers and radars. X X The maximum aggregate period of time at any controlled airport where normal ATC service was not provided. X X The aggregate period of time across all controlled airports where normal ATC service was not provided. X X The delay metrics should be extended to include regional airports collectively. NZ Airports also suggested that the following metrics should be added:

EXECUTIVE SUMMARY

PART A AIRLINES

PART B GENERAL AVIATION

APPENDIX 1 PRICING TABLES AND EXAMPLES

APPENDIX 2 SUPPORTING INFORMATION

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