Leasing Toolkit for Leasing Consultants

MAACK Program

Leasing Consultant Online Training Requirement

Deadline

Course Title

Time Commitment

Day 1

Begin Here — MAACK Orientation for Leasing Consultants *

30 min

3 hr.

MAA Fair Housing *

1 hour

Day 1 Courses for Leasing Consultants • Welcome to MAA *

15 min

30 min

MAA Culture *

15 min

Welcome to Workday *

15 min

Introduction to Brighter Living *

Day 2

Be in the Know – The Three “C’s” of MAA Leasing *

2 hours

4 hr.

Business Writing – Grammar Works

2 hours

Day 7

MAA Annual Compliance

5 hr. 40 min

1 hour

Code of Conduct

1 hour

Workplace Harassment

1 hour

Internal Customer Service

1 hour

Insider Trading

10 min

Bloodborne Pathogens

30 min

HD Supply: Fire Extinguisher Safety

Introduction to Funnel *

1 hour

Yardi Voyager for Leasing Associates *

40 min

Day 14

Week 2 Courses for Leasing Consultants

1hr. 45 min

30 min

• Standards of Professional Conduct

15 min

Introduction to MERLIN

15 min

• SightPlan/SMRT Operations Mobile Maintenance

15 min

Virtual Leasing - Tips and Tricks

30 min

Reselling Renewals

15 min

• Criminal Background Screening Procedure

13

Made with FlippingBook flipbook maker