Leasing Toolkit for Leasing Consultants

MAA Software Applications

MERLIN

MERLIN stands for M id-America E lectronic R esidential L easing In terface. MERLIN is used to generate all Lease Agreements, Renewal Leases, Lease Addendums, Notice – To – Vacate Forms, Transfer Agreements, and Roommate Releases. MERLIN takes the information from Yardi , and creates these documents to send to residents. Residents then log into their online resident portal to electronically sign these documents.

LRO

LRO stands for Lease Rent Options and produces pricing recommendations based on information entered into Yardi. Weekly pricing updates, notices, availability dates, leads, leases are all factored into pricing recommendations for new leases and renewals from LRO.

Below are several other software applications that MAA uses:

Our one-stop provider for all call center services. Manages missed leasing calls, after hours emergency maintenance calls, the resident care line, and the voicemail service accessible through your property webpage.

Mobile Maintenance and Mobile inspection vendor. Allows you to conduct mobile Move In/Move Out inspections and a Mobile Maintenance feature for service teams.

SmartRent is the vendor that sets up SmartHome technology and locks in some apartments. SmartRent lock technology allows you to efficiently interact with prospects by making the process to schedule tours easier and contact free. You will send a code to your prospect so they can privately tour the apartment on their own.

SafeRent is our screening vendor. SafeRent

Concur is where we manage all

LeaseHawk evaluates the performance of your leasing team on actual prospect calls.

business travel and expenses. It provides a single way to

screens all applicants

who apply for an apartment.

manage business spending.

Your knowledge of each of these software tools will be built upon with your RTS!

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