eReferrals ARE LIVE AT NSLHD
eReferrals Are LIVE at NSLHD! Are You Ready? GPs can now refer patients to 95% of all NSLHD outpatient services via eReferrals , using the HealthLink platform. This marks a major step forward in modernising our referral processes – with the transition to all GP referrals to outpatient services via eReferrals by June 30, 2025. What Does This Mean for Outpatient Services? All outpatient departments and clinics must now ensure they are fully prepared to receive and manage referrals via the HealthLink eReferral platform. The following actions are essential to support this transition:
Task
Action Required
Ensure your team is actively reviewing and processing eReferrals via the HealthLink platform. Confirm that all relevant staff have platform access and logins.
Manage Incoming eReferrals
If your clinic is not yet registered with HealthLink, contact us at nslhd-ereferral@health.nsw.gov.au for assistance.
Clinic Registration
Update all referral communications to clearly state that referrals must be submitted via HealthLink. Use generic email autoreplies from clinic email inboxes. eReferral team can help set you up with his.
Communication with Referrers and Patients
For training, troubleshooting, or help navigating the platform, reach out to nslhd-ereferral@health.nsw.gov.au.
Training & Support
If a paper, fax, or email referral is received, log it using the Paper Referral Tracker so our team can follow up with the GP or practice and support their transition.
Handling Paper Referrals
Embrace the future of eReferrals — faster, safer, smarter.
� Learn more on the NSLHD eReferral Intranet
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