Strategic context | Contents
Melbourne, Victoria
Climate change Extreme weather events and the impacts of climate change continue to be felt globally. Our roads are major traffic corridors so it is vital they can withstand severe weather such as storms, floods and high temperatures. By 2030, the transport sector is projected to be Australia’s largest source of GHG emissions, the leading cause of climate change, unless action is taken. 1 Our response to this challenge, including details around our net zero target, is detailed in our climate disclosure on page 51. AI and technology Technology advances continue to offer new ways to improve road efficiency and safety. CAV technology may offer major safety benefits with human error a factor in almost 95% of crashes. 2 The technology is also expected to reduce congestion, with CAVs programmed to stay a safe and consistent distance apart.
Our purpose and strategy With Transurban at the nexus of infrastructure, mobility, technology and policy trends, we are in a unique position to respond to these global opportunities. This is why our purpose is “be the link between people, places and progress” (read more on page 47). Delivering on our purpose means that we are creating positive impacts for our
Self-driving vehicles are gaining traction, particularly in some US cities where driverless taxi services are expanding operations. However, the path to wider expansion still faces regulatory hurdles and trust issues with the public. A 2024 survey by the American Automobile Association (AAA) found that most US drivers feared (66%) or were uncertain (25%) about fully self-driving vehicles. 3 The freight industry continues to explore autonomous driving solutions to increase freight capacity, addressing driver shortages and enhancing safety. Testing and pilots are well progressed in markets such as the US. The technology we use to operate our roads has matured to the point where smart road solutions can fill automated driving system (ADS) awareness gaps. AI also continues to play a bigger role in our operations. For example, in our traffic operations centres in Australia, predictive analytics, automation and machine-learning technology are used to anticipate congestion and respond to incidents faster.
customers and stakeholders – both on and off the road – through our
physical infrastructure and digital offerings. It also means that we are thinking about our future. To remain a trusted partner to government, communities and investors, our strategy centres on three interconnected pillars – creating value for stakeholders, driving operational efficiency and pursuing growth. These pillars reinforce one another.
By delivering tangible value and unlocking efficiencies, we earn the right to grow. This growth, in turn, strengthens our partnerships and deepens stakeholder trust.
1 Australian Government Department of Climate Change, Energy, the Environment and Water: Transport and Infrastructure Net Zero Consultation Roadmap, accessed August 2025 2 Alliance for Automotive Innovation, Benefits of Automated Vehicles, accessed May 2025 3 AAA, Fear of Self-Driving Cars Persists as Industry Faces an Uncertain Future, 14 March 2024 Melbourne, Victoria
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