Transurban Corporate Report FY25 Stakeholders
Community engagement
Major infrastructure projects can be disruptive, so it is vital that we do our best to manage impacts on motorists and neighbouring communities.
Case study EV drive day
More than 1,500 people turned out to Sydney’s Eastern Creek last November for a chance to test drive an EV and learn about how they could make the switch. Our EVs for Everyone Drive Day showcased 22 different EVs ranging in price and size, while also providing information on cost- friendly ways to buy, own and charge EVs. Transurban’s 2024 research into EV ownership 1 found that just over 40% of people in Victoria, New South Wales and Queensland would like their next car to be an EV, motivated by their environmental benefits, and cheaper running and maintenance costs. A further survey of participants at the EVs for Everyone Drive Day found that 83% were more likely to choose an EV as their next vehicle. Recognising that road transport accounts for almost 12% of GHG emissions, 2 with most coming from the fossil fuels burned to power vehicles, the event was part of our efforts to promote EV ownership to car-reliant and high-mileage communities. We also continue to provide EV resources and information on our website, including information about available rebates, incentives, green car loans, EV subscriptions and rentals and car sharing.
Logan West Upgrade Project consultation, South East Queensland
Our dedicated teams engage with the community during the development and construction of major road projects. We also recognise that it is equally important to be a good neighbour once a road is operational. In FY25, our Brisbane team received more than 200 pieces of feedback during an initial nine-week consultation to gauge the community’s views on our proposed Logan West Upgrade Project in Queensland. Consultation included an interactive project website, letterbox drops, information sessions and pop-up booths at locations along the project corridor. The feedback is currently being reviewed and considered by the project team. With our West Gate Tunnel Project nearing opening, our team is supporting the Victorian Government on a community education campaign across metropolitan and regional Victoria. People have the chance to try out a 3D driving simulator and explore the newly widened West Gate Freeway, twin tunnels and new city connections before they open to traffic. We also held a community event to celebrate the opening of new and upgraded walking and cycle paths in neighbourhoods bordering the West Gate Tunnel Project. Key sections of path have opened ahead of project completion, including a new link between the Kororoit Creek Trail and Federation Trail, a striking green cable-stay bridge over Footscray Road and a new bridge over Moonee Ponds Creek in Docklands.
And as the project nears completion, we partnered with the Victorian Government to seek the community’s help to name the twin tunnels by taking inspiration from local landmarks, past icons of the western suburbs, or cultural connections. Submissions will be reviewed by a selection committee, before the chosen names are revealed later this year. Minimising our environmental impacts As we strive to be an exemplary neighbour and set an example in the transport infrastructure sector, it is important that we endeavour to achieve high environmental outcomes to help combat the impacts of climate change. This includes monitoring air quality, reducing waste and promoting recycling on our assets as well as using potable and recycled water on various assets for activities including road cleaning, amenities, maintenance, fire systems and irrigation. In the US, as part of our project to extend the 495 Express Lanes, we provided USD1.4 million to Fairfax County to allow for stream restoration activities along Scott’s Run, an important tributary to the Potomac River that has eroded amid growing development in the area. The project has supported the restoration of more than 3,000 linear feet of stormwater management infrastructure, stabilising stream banks and reducing erosion along the waterway. More detail on our performance is available in our FY25 Sustainability Data Pack.
1 Transurban, Transurban Insights: Electric Vehicles, February 2024 2 Hannah Ritchie, Our World in Data: Sector by sector: where do global greenhouse gas emissions come from?, accessed July 2025
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