Transurban Corporate Report FY25 Stakeholders
Contractor safety Keeping large workforces safe while delivering major projects and maintaining day-to-day operations is an industry-wide priority, and we continue to play our part. Work continued on our three major projects under construction during FY25, with our construction partners working more than 9.92 million contractor hours on these projects alone. Active client responsibilities We work closely and collaboratively with our supply chain partners to identify and mitigate potential HSE risks and hazards. Our HSE Contractor Management Framework ensures risk-mitigation responsibilities and accountabilities are clearly defined for all parties. The framework also embeds HSE analytics into our risk reporting and analysis. This approach is designed to improve our overall understanding, identification and management of hazards, risks, incidents and near misses.
Our contractors identify and manage HSE risks associated with delivering the contracted works. We carry out assurance activities, including monitoring to ensure works are being performed in line with the contractor’s stated processes. We undertake collaborative activities such as joint HSE walks and site visits to understand risks and monitor controls. We know how important it is to learn from any incident, so we also have well established processes to respond to outcomes of incident investigations and communicate lessons learnt across our regions. Measuring performance Our FY25 contractor Recordable Injury Frequency Rate (RIFR) was 2.46. This result is -0.94 below the FY25 threshold of 3.4 recordable injuries per million work hours and a 29% reduction on FY24. This improvement was driven by robust assurance program and continued positive collaboration with contracting partners.
Recordable injuries include fatalities, as well as:
• lost-time injuries (LTI), where a person loses one or more full shifts from work • medical treatment injuries (MTI), where medical treatment (other than first aid) is required. In FY25 there were zero contractor fatalities, and Transurban delivered a record low contractor RIFR of 2.46. The majority of contractor injuries were sustained on major construction projects and involved minor medical treatment without resulting in a LTI. Read more about our safety approach with our customers (page 35) and our people (page 47).
Figure 26 – Contractor RIFR Year
RIFR
FY19
3.66
FY20
3.6
FY21
3.75
FY22
3.09
2.77 1
FY23
FY24
3.47
FY25
2.46
Case study 2024 contractor forum
As part of Safe Work Month (Australia) in October 2024, we hosted a contractor forum, a day-long safety forum for key contractors and Transurban employees. The day’s program saw industry experts – both external and from within Transurban – share learnings, insights and innovative solutions across project delivery, road operations, environmental management and behavioural strategies. This event featured presentations on: the ‘why’ of safety; how Transurban is using AI to improve worker safety when conducting road pavement assessments; and a spotlight on fatigue management. This event was an important opportunity for contractors to share learnings and experiences from across our projects and assets with each other and with our team. In North America, the Northern Extension Project team participated in a Work Zone Safety Awareness Week event in April 2025. More than 300 people working in the project work zone participated in a discussion that highlighted the importance of following safety protocols in construction zones.
Transurban's Sustainable Procurement Manager Sebastian Conley presenting at the contractor forum, Melbourne
50 1 Following internal assurance on our RIFR in FY25, the previously reported FY23 RIFR of 2.78 has been updated to 2.77
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