Risk management | Contents
Case study Managing and responding to emerging threats and opportunities
• Vehicle removal : incident processes have been reviewed to minimise disruption and ensure safety in the event of and following an EV fire. • Environmental risks : appropriate controls are in place to address environmental concerns. We remain committed to monitoring internal and external developments, understanding the new opportunities and threats they bring, and managing them effectively to ensure a safe and reliable network. This initiative represents a significant step in integrating sustainable technologies into our infrastructure, paving the way for a cleaner, more efficient future in freight transportation.
Transurban, in collaboration with Linfox and Victoria’s Department of Transport and Planning, is facilitating the travel of heavy electric freight trucks on CityLink for the first time. This trial allows heavy EVs to access key sections of CityLink, including the Burnley and Domain tunnels, potentially saving truck drivers up to 40 minutes and reducing congestion on local roads. While EVs are already permitted on CityLink, these heavy EVs exceed the current steer axle weight limit. This required a new access arrangement and a series of risk reviews. As new technologies and vehicle types emerge, we conduct thorough national risk analysis to ensure the safety and reliability of these vehicles on our network.
To address these challenges, the Risk team established a working group that included subject matter experts from across the business. This group undertook a comprehensive risk assessment, incorporating a broad range of areas such as operations, environmental impact, fire engineering, road safety, and more. This collaborative approach ensured that all potential risks were thoroughly evaluated and mitigated. Key findings from our risk reviews included: • EV fires : no increased risk compared to combustion engine fires, but different extinguishing methods are required. Control mechanisms have been implemented to manage these risks.
Figure 33 – Integrated risk management in action Annual activity Quarterly activity
Continuous activity
Business Resilience
Internal Audit
ARC/Board
Review ERM effectiveness and approve changes Review and update Risk Appetite
Review material and emerging risks
Receive assurance of resilience capability and preparedness Participate in response management activities as required
Update audit plan based on key risks and themes
Executive Committee
Review ERM effectiveness and approve changes Review and update Risk Appetite Assets, Operations and Business Set risk objectives and priorities in business plan Update risks in line with objectives Projects, development proposals and Set risk objectives and priorities in business plan Update risks in line with objectives
Review key business, strategic and emerging risks
Risk and compliance status reporting
Consider emerging threats and catastrophic risks Exercise and test business response
Annual review of business compliance
Consolidate and review key business and operational risks
Validate key risks and compliance requirements Review key risks and treatments
Exercise and test response to disruption risks Validate preventative controls
Internal Audit plan review and update to reflect any emerging risks
Formal review of risk registers
Validate key risks and compliance requirements Review key risks and treatments
Identification of risks that could disrupt the safe and continuous operations of
Audit reports issued including assessments of controls and management actions to enhance the control environment
our assets or critical business processes
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