Transurban Corporate Report FY25 Remuneration report
FY25 Group Performance Scorecard
The overall FY25 STI outcome as assessed by the Board is 105% of target (70% of maximum).
Financial Measures (55%) Proportional EBITDA (40%) 1
95% outcome
• Proportional EBITDA 1 was $2,869m against a target of $2,885m • Whilst ADT increased by 2.2% YoY across all markets, the impact of major works on or adjacent to assets dampened growth in Sydney and Melbourne, resulting in Proportional EBITDA being slightly lower than target. • The Proportional EBITDA outcome was supported by strong cost control with active management of operational costs. Proportional Net Costs (15%) 1 125% outcome • • Proportional Net Costs 1 was $712m against a target of $777m • Proportional Net Costs have been well managed with initiatives to control Full Time Equivalent (FTE) growth and consulting, technology, and asset management expenses. Cost control efforts intensified during the year enabled by the new operating model. • Active cost management resulted in total operational costs remaining flat. Non-financial Measures (45%) •
HSE measures (15%)
115% outcome
• A strong year in relation to HSE outcomes, outperforming HSE Action Plans across most measures. • Performance relative to road safety targets continues to be impacted by the increased risk associated with higher traffic volumes and changes in driver patterns. • Continued focus on building a strong HSE and road safety culture is reflected in the performance against the HSE measures. • 98% of People Leader and Employee Action plans completed and 99% of Road Safety Actions in place or completed. • Employee Recordable Injury Frequency rate was 0. • Contractor Recordable Injury Frequency rate was 2.46 against a threshold of 3.4. • Road Injury Crash Index (RICI) was 4.16 against a threshold of 4.15.
Customer and Delivery (15%)
105% outcome
• Net Promoter Score (NPS) performance of +12 against a target of +9. • Focused on ongoing enhancements to the digital channel experience, delivering core system stability and service availability, including Customer Care and Billing upgrade, which exceeded expectations, and expansion of the Linkt Customer Rewards program. The continued adoption of the Linkt app and significant growth of customers opting into marketing campaigns has provided a better overall experience and engagement. These actions combined to improve NPS outcomes. • Work continues to progress across all projects while retaining constructive relationships with contractors and relevant state governments. • The 95 Express Lanes Fredericksburg Extension project successfully achieved a Silver Envision rating from the Institute for Sustainable Infrastructure.
Sustainability, Reputation and Leadership (15%)
100% outcome
• Scope 1 and 2 GHG emissions achieved a 24% reduction compared to FY24, and progress demonstrated towards long-term net zero by 2050. 2 • Continued to expand supply chain engagement on GHG reporting and emissions reduction in 2025. Suppliers responding to 2024 CDP Supply Chain disclosure request on GHG reporting and emissions reduction expanded from 61 to 83. • An effective trust and reputation approach, supporting growth initiatives (e.g. Queensland) and toll reform progress, through effective government relations and broader work in the community, as evidenced by Edelman Trust improvements. • Operating model and leadership team changes have delivered operational efficiencies supporting value and growth while retaining key talent. • Leadership of refreshed purpose, strategy and values have been important in aligning the organisation for growth. • Women made up 44% of workforce
1 For STI purposes, both Proportional EBITDA and Proportional Net Costs excludes non-recurring items, specific major development and legal project spend, transaction and integration costs and the impact of unbudgeted new assets or divestments. FY25 Proportional EBITDA and Net Costs consistent with new definition and are non-IFRS measures 2 For more detail on GHG targets, methodology, assumptions and dependencies see FY25 Sustainability Data Pack and FY25 Sustainability Basis of Preparation. Note due to methodology changes comparisons to baseline cannot be made.
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