National 911 Program NG911 Guide for Fire Service Leaders

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INFRASTRUCTURE

POLICE

Redundancy & Multi-Agency Interoperability

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TRANSPORTATION

During a natural disaster or other large-scale emergency, the NG911 system protects against call overload by re-routing calls, texts and data to alternative call centers. The system also allows for better coordination with first responders, allow- ing for better coordination between other emergency services and agencies.

FEMA

FIRE

EMS

Accurate Pre- Arrival Data

MEDICAL DATA

Monitoring technology worn by patients may automatically alert 911 within seconds of a medical event. Pre-arrival responder access to time-sensitive patient and incident information will help improve patient outcomes and survival.

Better Crash Data

Telematics, now integrated into many vehicles, notify 911 with precise location information and crucial details like speed at impact, airbag deployment, number of occupants, seatbelt use and more. This data, available at dispatch, helps fire services prepare appropriate equipment and provides medics key information to plan for transport to the appropriate hospital or trauma center.

NG911   5

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