Digital Modus SRM Travel & Transport Brochure
Supplier Relationship Management Travel and Transport
The challenge
“Collaborating with our suppliers will be critical to delivering more value and efficiencies for taxpayers. The NHS procures over £30 billion of goods and services every year to help ensure patients get the care they need.” Senior NHS England Commercial Lead
There are expensive challenges to ensuring Supplier relationship activities are not only compliant and efficient in cost and processes, but brings together disparate data in a centralised ecosystem. Therefore allowing organisations the ability to meet the needs of their customers.
Customer concerns over spending and cost management, an opportunity to discuss SRM’s spend analytics and cost- saving capabilities. “How do we know if we are getting the best value from our transport suppliers?”
“How can we improve our relationships with suppliers to ensure better quality and service?” Reflects a need for better supplier collaboration and performance tracking, core functional areas for SRM.
Supplier Relationship Management Travel and Transport
With 25% of appointments missed, the cost to front line services at £100 per missed appointment is in excess of £300m. NHS report Aug 2021 V1 - Non-Emergency Patient Transport Review
>£300m
“How can we better manage risk and ensure compliance in our procurement processes?” Indicates worry over risk and compliance, pointing towards SRM’s risk management and compliance features as solutions.
“How can I measure how much time we spend on our procurement processes from start to finish?” This question indicates frustration with current inefficiencies and is an opportunity to highlight SRM’s efficiency-enhancing features.
We provide a base deployment package with services, which allows us to rapidly deliver your core services, saving you time and money. Our package includes: Managed Core Package
API Integration - including Ordnance Survey, Companies House, PayPoint, GOV.UK Notify and HMRC VAT. These support search for addresses and companies, bank details validation and automation of communication. Prebuilt Form Components that are tested against the WCAG AA 2.2 Standard. Dynamic Mapping to visualise geospatial data (eg Application Locations) held in Salesforce together with External feature layers (eg from Customer ESRI Map Services). Tools to automate work with partner agencies such as other Departments, ALBs and Local Authorities using Salesforce Partner Communities while ensuring that there are strong access controls such as Multi-Factor Authentication and that partner users can self-serve their access. Ongoing support and maintenance
Supplier Relationship Management Travel and Transport
Supplier Relationship Management Package
Our Supplier Relationship Management software allows you to proactively manage suppliers, utilising Salesforce’s comprehensive CRM, Case management and Reporting capabilities. Our solution allows you to collaborate with Suppliers, as well as automate processes like Service Level Management and Outcomes reporting.
Supplier Onboarding Compliance Management SLA & Outcome Management Risk Management Contract Management Service & Product Categorisation Advanced Search & Filtering Supplier Collaboration & Engagement
Travel and Transport Package
Manage transport for those who need it:
Supplier Governance:
Centralised view and management of all transport
Manage supplier compliance Ensure correct Transport suppliers are used Calculate annual Emissions of journeys that are heavily targeted against Full dashboard reporting
Improve Suppliers and Taxi firms used through rating, review and performance feedback Rapidly onboard suppliers / new transport companies Transparency in your Supply Chain and prevent duplication Finance calculations based on Journey estimates Ensure journeys are scheduled with the correct needs of your patients
Supplier Collaboration:
Suppliers can magage their own data through self-service Portal Proactively imrove service through task and ticket collaboration Automated emails, workflow & task reminders Improved supplier data quality
Supplier Relationship Management Travel and Transport
Pricing / Licensing All prices quoted in this document are exclusive of VAT, Professional /Implementation Services and any applicable expenses. All Digital Modus products require an appropriately sized and licensed Salesforce instance (Org). It is charged based on size with a combination of: • Product Implementation and Configuration • Annual Licencing & Support We can review your personas, volumes, functional needs to identify the best value license types For example, our analysis of your Portal and Experience cloud users allows us to establish a best value model of features vs per login vs per named user licenses. Minimum licences required: Platform Starter and Service Cloud.
Banding
Spend Definition
Small
Total spend up to £100M per annum
Medium
Total spend between £100M and £350M pa Total spend between £350M and £1BN pa
Large
Enterprise
Total spend over £1BN
Product
Small
Medium
Large
Enterprise
SRM for Travel and Transport
£12,000
£24,000
£48,000
£60,000
Our proven track record with complex transformations demonstrates our ability to navigate ever-evolving customer needs and achieve lasting success. Why choose us
What to expect
Our low-code solution simplifies the management of suppliers throughout the entire process, from initial onboarding to ongoing maintenance and compliance. It ensures the correct transport services are always used, giving healthcare providers confidence that patients will receive the care they need, on time and without disruption.
Supplier Relationship Management Travel and Transport
We combine deep industry and domain expertise, advanced technical skills, and a commitment to user-centric experiences to redefine success and drive adoption in public-sector technology usage. Our extensive experience and collective knowledge are tailored to navigate the complexities prevalent in the public sector and highly regulated industries.
Key features Supplier Management: Seamlessly onboard and manage suppliers to maintain a reliable network of service providers. Contract Management:
Cost Analytics & Forecasting: Analyze costs and forecast future usage based on historical data, helping you plan more effectively and manage budgets. Compliance Assurance: Ensure all suppliers meet regulatory
Monitor and enforce contract terms to ensure compliance and optimal service delivery.
standards and operational requirements, reducing risk.
If you would like an opportunity to discuss our solution further and to request a demo... Please reach out to: hello@digitalmodus.com
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