The challenge
“Collaborating with our suppliers will be critical to delivering more value and efficiencies for taxpayers. The NHS procures over £30 billion of goods and services every year to help ensure patients get the care they need.” Senior NHS England Commercial Lead
There are expensive challenges to ensuring Supplier relationship activities are not only compliant and efficient in cost and processes, but brings together disparate data in a centralised ecosystem. Therefore allowing organisations the ability to meet the needs of their customers.
Customer concerns over spending and cost management, an opportunity to discuss SRM’s spend analytics and cost- saving capabilities. “How do we know if we are getting the best value from our transport suppliers?”
“How can we improve our relationships with suppliers to ensure better quality and service?” Reflects a need for better supplier collaboration and performance tracking, core functional areas for SRM.
Supplier Relationship Management Travel and Transport
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