Broadleaf Services November 2019



One Less Thing to Worry About

As the season of gratitude approaches, many of us try to go off the grid and focus on our families and all we are thankful for. Unfortunately, the IT professional in most small businesses won't have this luxury. Most IT personnel have to be ready 24/7 to answer the call if any data or server issues arise, but it’s a sacrifice they are willing to make. Why? Because their timely response is the company’s only hope to protect sensitive data and fix any problems. Management of systems and data is more critical now than it has ever been. With constant threats from hackers and other cybercriminals, protecting an IT infrastructure 24/7, 365 days a year is an overwhelming task. Many small businesses only have one dedicated IT resource, or someone wearing many hats who has also been charged with the IT responsibilities, or, worse — no one at all. Not surprisingly, 90% of our customers are in this risky situation when we first start working with them. In one person decided to take the plunge into our managed services. As we began the onboarding process, the CFO was eager to move as he realized the value this would bring but his IT manager was skeptical, perhaps fearing loss of control or even of his job. But 60 days in, this same IT manager pulled me aside and enthusiastically explained particular instance, the CFO of a health company who had one IT

“Many small businesses only have one dedicated IT resource, or someone wearing many hats who has also been charged with the IT responsibilities or worse — no one at all.”

that in just the two months since we had been providing services, he was able to expand their current data center, which was previously a project he had not been able to find time for. Broadleaf’s managed services helped free his time to focus on that project. He was also enjoying a more worry- free lifestyle because he could unplug and know their IT network was in good hands. This is just one example that demonstrates how working with a managed IT service partner can help small businesses not only gain peace of mind, but also have a positive impact on the company’s bottom line. When a company works with us, our team’s full wealth of knowledge and experience are at their disposal. Customers can take advantage of this knowledge and work with us to build a road map to support their business goals. We not only manage the IT environment of a company but also

actively look for growing trends in technology to enhance and support the network and company goals. We understand how to implement new technology when it becomes a viable option. In addition, through routine checks of all servers, data, and applications, we recognize and treat problems before they negatively affect workflow and productivity. This Thanksgiving, show how grateful you are to your overworked IT personnel and allow us to assist. We can be ready 24/7 and 365 days a year to answer the call for your company’s IT issues, so they don't have to. Instead, they can focus on other important goals and projects your company needs to grow and flourish while we ensure your IT infrastructure is secure, efficient, and reliable.

–Chuck Mosca

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