Role Description Head of 22 Bishopsgate Reporting Relationships Direct Manager: Head of Central London Property & Asset Management Reports: Head of Engineering Customer Experience Manager Head of Logistics Head of FM Head of Security Executive Summary The Head of 22 Bishopsgate is responsible for curating the owner’s vision and brand for the property, as well as managing overall performance of service delivery to occupiers, and optimising customer relationships and satisfaction. Working in close collaboration with the owner and JLL’s Property Management team, the Head of 22 Bishopsgate plays a key role in the development of strategies to continuously advance performance of the site team. In conjunction with JLL Contract Director, the Head of 22 Bishopsgate assumes overall responsibility for the management of all service matters within the property and will perform the role as the primary owner representative with all internal and external stakeholder interfaces.
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