PROGRESS ON OUR STRATEGIC PLAN
Innovation in action across Horizon
Horizon continues to leverage innovation to help make care more accessible, efficient, and patient-friendly, with several key projects already making a difference. The Miramichi Regional Hospital launched a first-in-New Brunswick pilot to eliminate paper usage in its Medical Imaging department. The pilot has since expanded to Charlotte County, Sussex, and Saint John, with over 200,000 requisitions processed to date. Planning is underway for additional sites and programs. Meanwhile, Voice AI is helping patients book appointments anytime by phone, handling more than 35,000 bookings each month and reducing wait times. New tools are also supporting care teams. AI Scribe is reducing time spent on documentation, allowing providers to spend more time with patients. 3D printing partnerships are also enabling staff to develop practical solutions to everyday challenges. Horizon’s SeamlessMD digital care platform continues to stand out, improving patient experience and outcomes while reducing hospital visits and overall costs. At the same time, multiple AI initiatives are underway, alongside new partnerships aimed at further enhancing care and services for patients.
7 Report to Our Communities
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