Foreword
Mathew Akrigg ACIPP Policy and research officer, CIPP
IN A YEAR FULL OF CHANGES AND UNCERTAINTY, IT’S IMPORTANT TO TAKE STOCK OF THE HARD AND IMPORTANT WORK THAT PAYROLL PROFESSIONALS DO.
I would like to thank everyone who took the time to participate in the 2022 CIPP Benchmarking Survey . We appreciate the amount of time and effort a survey of this size takes; your input is invaluable in creating this report. In a year full of changes and uncertainty, it’s important to take stock of the hard and important work that payroll professionals do. The aftermath of the coronavirus pandemic is still evident in our working practices and general outlook. This year’s survey expands on previous years to explore these changing working practices, trying to identify where future changes will occur. The findings of the survey have proved very interesting, and it’s
hoped the reader will not only be able to reflect their own practices against those of others, but to gain an insight into how others within the profession operate, inspiring them to implement changes and amend processes to enhance their service. The CIPP would like to thank all that contributed once again, and as ever, any feedback readers have would be greatly received.
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