Libman Tax - October 2018

Learn a New Language as a Family

Let Your Children Speak to the World

As the weather cools down, finding ways to spend quality time as a family can become challenging. It’s too cold to camp or barbecue, and money may be tight with the holidays coming up. So why not turn learning a new skill into a bonding experience this fall? You can do it inside, it’s free, and it will open doors around the world for the rest of your children’s lives. WHY LEARN A NEW LANGUAGE? Speaking multiple languages creates opportunities for your child. Being bilingual makes you more qualified for a variety of exciting careers and can improve your competitiveness in the job market. Knowing a second language can also allow you to travel with greater ease and become more culturally well-rounded. There are some studies that claim learning languages is even good for your health. Research shows that our language acquisition skills peak in childhood or adolescence, so starting young is the best way to become fluent. If your child is in school, they probably already know classmates who speak another language. WHICH LANGUAGE SHOULD YOU LEARN? Did you know that 40 million Americans currently speak Spanish at home? The U.S. is the second-largest Spanish-speaking country in the world, and we border the largest, so learning this language is a great way for children to Client Spotlight

communicate with more people in their community, and they'll be more hirable as adults. Bonus: It’s commonly considered one of the easiest languages for English speakers to learn. Mandarin is the most-spoken language on the planet, and China’s growth as an economic powerhouse has made this language even more useful around the world. German, Arabic, and Japanese speakers are also highly sought-after in the job market. Of course, you can always let your wanderlust or passions decide for you! Is your child obsessed with K-Pop? Have them learn Korean. Want to take them to Paris someday? Enroll in French classes. THE LANGUAGES OF THE WORLD ARE AT YOUR FINGERTIPS. Learning a new skill has never been easier! While there’s no substitute for a full-time class or moving to another country, there are countless ways to teach yourself a new language right at home, usually for free. YouTube tutorials, podcasts, and audiobooks let you rewind and listen to the lessons as many times as needed to master pronunciations. Can't tear your child away from their cellphone? Download Duolingo, rated by as the best free language-learning app of 2018.

Meet Max Keylor, an Awesome Guy and a Great Human Being

I’ve always been inspired by people in the customer service industry. As far as strange, unbelievable, or over-the-top requests go, hotel concierges have seen it all. Sometimes it seems like the more luxurious the hotel is, the more outlandish the requests become. Demands such as separating M&Ms by color, importing international alcohol brands to stock the fridge, or even positioning all the furniture to face the

would like to spotlight my good friend Max Keylor, Senior VIP Coordinator at the Walt Disney Company and Disneyland Hotel.

I’ve been so fortunate to know Max for the last 20 years. He worked with my dad before I took over the business, and since then, Max and I have met on a quarterly basis. He teaches me about customer service and the best methods for defusing problematic situations. Beyond that, he is truly just an awesome guy. Throughout his career, Max was employed at resorts in Hawaii, Tokyo, and Paris, but he has worked with Disney for the last 25 years. When any celebrity or dignitary stays at the resort, it is Max’s job to ensure their contentment. He will organize events, tours, and special passes, all while guaranteeing that their requests are met with hospitality. Because he is phenomenal in this role, Max also travels all over the world to teach others in the service industry how to help guests to the best of their abilities. While Max spends the majority of his time working with VIP guests, here at Libman Tax Strategies, Max is one of our Diamond clients, which means that he is one of my VIPs. As such, I try to offer him some of that amazing customer service he has taught me and so many others over the years.

same direction in the suite have now become commonplace at some five-star hotels. Nonetheless, the wonderful concierges cheerfully go the extra mile to fulfill their guests’ requests without even batting an eye. So I strongly believe that those in the service industry deserve acknowledgment for their patience, gregarious nature, and helpfulness. And because he possesses those traits in spades, I

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