04:05 INTERVIEW
For those who have been in payroll a little bit longer and maybe think they know a thing or two about payroll, I advise them to remember that every day is a school day. Listen to people’s ideas and listen to what’s happening in the world in general, and you can understand what changes are happening. I’ve been in payroll more than 30 years, but I still learn things every day. Some people think payroll is the same thing every cycle, but know this: no day is the same. There’s always something different, which is what I like about the field. GPA: What do you see for the future of payroll? Lisa Orton: I would like to see payroll being more of a standalone function. Payroll has just about everything in employee data systems that will impact the business, or potentially impact the business. This can be used to advise the company’s board of directors. I see those in payroll becoming much more vocal within an employer’s operations. Things will change a lot as the technology improves. As pay systems leverage AI, the payroll
But even AI can’t replace the knowledge and the thought process of a payroll professional with real deep expertise because of the need to consider the circumstances, the context. So, that’s where I think the role will change. People will need to get deeper into the expertise and knowledge part of being a payroll professional. I would like to see payroll being more of a standalone function. Payroll has just about everything in employee data systems that will impact the business, or potentially impact the business.
function will change when adopting these programs.
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GLOBAL PAYROLL MAGAZINE ISSUE 21
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