Current Events Community Partner Survey Results
In April 2024, CHNCT surveyed 160 community partners to gauge how satisfied they were with the organization as the Administrative Services Organization (ASO) for the Department of Social Services’ HUSKY Health program. Below is the breakout of the responses in each of the eight categories.
How much do you agree or disagree with the following statements about CHNCT?
Percentage
Cooperates well
93.00%
Communicates well
93.00%
Is accessible
88.00%
Has staff who are knowledgeable
90.24%
Shares appropriate information
90.25%
Is consistent and fair in its dealings with me or with the organization
90.25%
Responds in a manner that is sensitive to the people we serve 88.00%
Overall is an effective partner
88.00%
As we reflect on the outcomes of our recent work with community partners, we’re reminded of the importance of the relationships we’ve built and the trust we’ve earned. The feedback we receive from our stakeholders isn’t just valuable, it’s essential to our ongoing success and improvement.
CHNCT will survey community partners again in 2025. We hope you will respond to the survey and provide us with feedback on how we can better serve you. Thank you for your continued trust and partnership. Together, we can achieve even greater results in the year ahead!
HUSKY Health Community Partner Newsletter Page 3 Community Health Network of Connecticut, Inc. ® (CHNCT) is the State of Connecticut’s Medical Administrative Services Organization for the HUSKY Health program.
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