Fire safety importance following a recent local tragedy
Home safety is a top priority for us, and we expect SHA residents to stay alert to any potential hazards within their homes. Residents must follow fire safety guidelines to protect themselves and others. Key considerations include: • Know your building’s fire safety plan - speak with your SHA housing officer if you are unsure • Check that fire doors and escape routes are clear • Ensure smoke alarms and fire detection are working • Follow safe cooking practices • Remove fire risks • Be careful when smoking or using candles • Report any hazards to SHA
To read the Fire Safety article, please scan the QR code or visit: spitalfieldsha.co.uk/ fire-safety-tips
Residents can sometimes be at the receiving end of anti-social behaviour (ASB), which can detrimentally affect their quality of life. Harassment, alarm or distress in any shape or form is unacceptable, and SHA treat such cases seriously. Read our ASB policy on our website or scan the QR code: spitalfieldsha.co.uk/community/ anti-social-behaviour-policy/ Dealing with anti-social behaviour
Here are the summarised steps you can take to address ASB:
Report it to SHA during working hours; you can do this over the phone, online or via email.
Contact the Council outside of working hours: https://forms. towerhamlets.gov.uk/ service/report_anti_ social_behaviour
Keep records for evidence, including times of occurrence, photos and videos.
In emergencies, report to the Metropolitan Police by calling 999 (or 101 for non- emergencies).
Spitalfields Housing Association Ltd | One Canada Square, London, E14 5AA | 020 7392 5400 | admin@spitalfieldsha.co.uk
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