Report repairs promptly
It is the duty of all residents to report repairs as early as possible as in line with your tenancy agreement. Do not wait for multiple issues to pile up, as some will need further investigation. It’s best to report repairs through our the M3 Central portal, SHA’s website, by email or phone. Please note that SHA contractors might be on multiple job runs. We expect them to deliver a good service, but if you feel that SHA or contractors can improve on any aspect of the service, leave us feedback through our website so that we can improve our services.
Leave estate cleaning feedback: spitalfieldsha.co.uk/supporting- you/estate-cleaning/ Leave repair feedback: spitalfieldsha.co.uk/supporting- you/repair-feedback-form/
Keeping communal hallways clear
Storing items in communal hallways can present several risks, including: • Fire hazards and obstructed exits: Items placed in hallways can block emergency exits, which are critical for safe evacuation during fires. • Impaired emergency access: First responders such as firefighters or paramedics might face delays if hallways are obstructed. • Tripping and injury hazards: Items left in shared areas raise the risk of trips or falls, especially in low light or wet conditions. • Reduced airflow and increased dust: Cluttered hallways reduce ventilation and collect dust, affecting air quality, health, and maintenance. • Security concerns: Storing personal items in shared spaces may increase the risk of theft or vandalism. Blocking communal areas violates building regulations and safety codes, creating liability for both residents and housing providers.
SHA typically issues a warning to residents responsible and asks them to remove any items. If not addressed, we may remove and dispose of items, with costs added to your service charge. Please follow communal space guidelines to help ensure safety and peace of mind for everyone.
If you have any questions, email admin@spitalfieldsha.co.uk
Read the full article online. Scan the QR code or visit: spitalfieldsha.co.uk/keeping- communal-hallways-clear/
Setting up a community garden group in one of SHA’s communal areas can be a rewarding project and we are encouraging our tenants to participate. We’ve provided a helpful step-by-step guide on our website with links to resources. Set up a community garden group To read the full article please scan the QR code or visit: spitalfieldsha.co.uk/setting- up-a-community-garden-group
Spitalfields Housing Association Ltd | One Canada Square, London, E14 5AA | 020 7392 5400 | admin@spitalfieldsha.co.uk
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