Texas Sedation Dental & Implant Center - May 2020

MAY 2020

LONGVIEW TYLER

444 Forest Square Suite E Longview, TX 75605

2124 South Donnybrooke Ave. Tyler, TX 75701

903-758-5551

903-597-2201

www.texassedationdental.com

WE’RE BACK IN BUSINESS!

Some Things Have Changed, but We’re Still Here for You

A s of Monday, May 4, Texas Sedation Dental & Implant closed, except for emergency services, we’re thrilled that we’ve been able to get back to serving the community we love. But things aren’t quite as “business as usual” as you might expect. If you make an appointment to come see us, there are a few new changes and important procedures we want you to know about. Center is back open for business! After nearly two months of being Whether you contact us to schedule a new appointment or you’ve had a standing appointment with us that’s coming up, we’ll be asking you to call our office directly to make or confirm your appointment. This is because we’re required to walk you through a verbal checklist assessment of your health, during which we’ll ask you where you’ve traveled recently and what kind of symptoms — if any — you might be experiencing. If there’s any indication that coming to see us may not be the safest decision at this time, we’ll just get you rescheduled for a future date. All patients who do come to see us will be required to read and sign what we’re calling “risk paperwork.” What this means is that you understand and accept that your decision to

seek services from us potentially puts you at risk. We’re doing everything we can to make sure your visit with us is as low risk as possible, and we hope that you would do the same. This paperwork just makes sure we’re all on the same page. When you arrive at our office, you’ll see right away the steps we’re taking to make our environment lower risk. Things might seem a little strange, but every new step is in place so that we can safely serve you. Our waiting room is closed, which means you’ll check in by calling a specific phone number. Then you’ll wait in your car until your chair is ready, and we’ll personally come out to the parking lot to get you. We’ll also have you put on a disposable face mask when you come inside, and you’ll see our entire staff doing the same. In fact, our doctors and hygienists are all wearing full-face shields, gowns, and gloves while they do their work. We may look funny, but we promise we’re the same smiling people underneath all the protective equipment! Your appointment may also take a little longer than usual. Although we’ve always had very thorough hygiene and cleaning procedures, we’re now doubling our sanitizing efforts before and after every patient we see and reducing the number of people on our team who interact with each patient at a time. The process involves a few

extra steps, and we’re thankful that you’re willing to bear with us.

Before COVID-19, we enjoyed smiling, telling bad jokes, and giving our patients hugs. Times have changed a bit, and the way we look and the way we do things might be a little different than they were before. Yes, the handshakes and hugs have to be put on hold for now, but the smiles are just as big as they were before. I guarantee the jokes we tell are just as bad, only now they’re a little more muffled, so maybe that’s a good thing. But through it all, we’re still just as happy and excited to take care of all your dental needs as we’ve ever been.

–Dr. Travis Kendall

LONGVIEW - 903-758-5551 | TYLER - 903-597-2201

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