9 Steps To Lead Your Team Through Uncertain Times BY KATE ZABRISKIE
Board Converting NEWS INTERNET DIRECTORY
If there is one thing about business that doesn’t change, it’s that business will always change! Be it through the
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be confident as well. The transition should be as smooth as possible and be done so in a way that looks as if the change were already expected. Employees and contractors may feel unsure and fear- ful about any new direction a business may be taking or change they are forced to deal with; so as their leader, their cues as to how to act and how to feel will come directly from you. As such, it is important that you have a solid action plan in place to deal with just a scenario. 1. Know that the path to the eventual goal is not al- ways a linear one : As a team is dealing with change in the workplace, it is not as simple as announcing it, adapt- ing to it, and moving toward goals. Employees and even leaders may have changing feelings about the process and that is normal. Recognizing and addressing these concerns as they arise is a healthy way to deal with them and is expected in a situation that may feel full of turmoil or even traumatic at times. 2. Identify key leaders and stakeholders early in the process : As the process of change begins it is import- ant to identify those in your team who represent leader- ship qualities. They can be seen as stakeholders in the process and support you in your efforts to lead the team through the change. These individuals will be crucial in helping to instill confidence and keep the team moving together toward the stated goals. 3. Construct a solid plan : Even small changes need a plan. That plan should address changes in processes, products, and expectations of the people involved. If a change is drastic, you might have to construct an entirely new business plan. Creating a plan and sharing it with your team will go a long way toward giving them a feeling of stability as they move together in this new business environment. 4. Identify goals clearly : Failing to communicate clearly defined goals is one of the worst errors people can make when leading change. If employees don’t have a firm sense of what they are moving toward, they may end up just … moving. Clearly define objectives and how you will support your team in meeting them. Your key stakeholders as identified above will play a vital role here CONTINUED ON PAGE 38
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April 20, 2020
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