2020 TSEP Success Report

TSEP Success Report - 2020

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OUR PLANNING PROCESS

“OUR STAKEHOLDER SURVEYS, BENCHMARKING TRIPS, AND STRATEGIC RETREATS HELP US DEVELOP A THOUGHTFUL, DETAILED, AND SUCCESSFUL PLAN OF WORK EACH AND EVERY YEAR.” Dean Keller, Chair of the TSEP Board of Trustees (2020-2021)

Our annual planning process begins in the early fall with surveys to our 70 members and other stakeholders, asking for their priorities, their feedback, and their rating of our performance in key areas. Our performance ratings from October 2020 were the highest they have ever been since we started asking for them in 2014. 4 out of 5 stars is “very good,” and 5 out of 5 is “excellent.” The open feedback we received frommembers was also very positive.

4.5/5 Member rating on our overall performance

RATING 4.6/5

MEMBER SURVEY TOPIC Member rating on our downtown efforts

Member rating on our rural development efforts Stakeholder rating on our downtown efforts Member rating on our project facilitation Member rating on our communication & marketing

4.1/5 4.3/5 4.4/5 4.6/5

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