Communications Standard Operating Procedures (1.2024)

Sample Letter: Bus Incident (to be printed on school letterhead)

Considerations • Always use your school or District letterhead. • Briefly explain the emergency. • Explain school’s response to the emergency. • Tell parents what they can do to help their children after the emergency and where to call for more information. • Remember privacy laws and police investigation constraints. • Provide a closing that is comforting and positive. • Always sign the letter. • Include your name, title and contact phone number. • Send the letter to the Director of Security, School Chief, and Chief of Communications for review and approval before sending. • Translate into Spanish as appropriate.

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